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June 2023 by Google user
Arrived about 20 minutes before closing. Unaware they closed at 9pm. Just came from Northside after 4 hours in the emergency. There was a typo error on the prescription. Instead of her calling the doctor she tells me she can't fill the prescription. Tells me I have to call the doctor and tries to send me to the pharmacy on Old Alabama Rd. Clearly, she's ready to go home. Long story short, she could have filled the it. What happened to taking care of people and doing your job??
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June 2023 by Harrye Gillam
Arrived about 20 minutes before closing. Unaware they closed at 9pm. Just came from Northside after 4 hours in the emergency. There was a typo error on the prescription. Instead of her calling the doctor she tells me she can't fill the prescription. Tells me I have to call the doctor and tries to send me to the pharmacy on Old Alabama Rd. Clearly, she's ready to go home. Long story short, she could have filled the it. What happened to taking care of people and doing your job??
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May 2023 by Lauren Thomas
Lady working the pharmacy is just plain rude. Needs to find a job not dealing with people
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April 2023 by Lennert
Girl at the counter is always so rude. How she is still employed is beyond understanding.
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November 2022 by Shawnta Cannon
I was charged full price (12.99) for an item they had on clearance for 2.99 - a $10 difference. I don't ever want to go back to this location. Now i see why the reviews are so bad.
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November 2022 by Taylor S.
This review is for the pharmacy at this location. Worst customer service I have EVER experienced. I pulled up through drive through to get my prescription. KEISHA got my phone number and said there was no prescription ready for me. I showed her my app and said I had an alert my order was ready for pickup. She seemed annoyed and extremely unhelpful. She continued to say there was nothing for pickup. I asked her to look again and gave her my birthday. She finally realized I had two accounts (I have never had this issue in over 4 years of using Walgreens Pharmacy). My pickup order was indeed ready and she went to retrieve it. She told me the amount and I went to grab my debit card. I am 7 months pregnant and have a hard time bending to get anything. As I reached down I realized I didn't have the card I wanted to use (I did however have a different form of payment) KEISHA says they are closing for lunch. I say "please give me a minute to find a different card." For times sake I asked if they could put one on file for me. She said "no we're closing for lunch". Then an associate named ALLEY came over and said "we're closed sorry you'll have to come back" They could not wait ONE MINUTE for me to grab a different form of payment for a woman 7 months pregnant. I work in customer service and this is UNACCEPTABLE. KEISHA AND ALLEY do not deserve their jobs. I will NEVER be returning to this location. I had to wait 30 mins and come back to pick it up and at this point I was in tears.
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October 2022 by S
I was charged full price (12.99) for an item they had on clearance for 2.99 - a $10 difference. I don't ever want to go back to this location. Now i see why the reviews are so bad.
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September 2022 by Avery F.
Worst experience with a Walgreen's pharmacy ever. Made appt for bivalent booster. Something went wrong on the vaccine.gov site. Rude pharmacy tech was unnecessarily harsh and inflexible. Can't bother to offer a solution like Publix has done for my parents, friends, etc. My mistake trying to go to Walgreen's in the first place. Opioid crisis complicit company maintains its super awesome culture.
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July 2022 by Diana Roark
They need more help! Did not even notice me in drive thru
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July 2022 by Michael H.
I visited this location yesterday and was assisted by Asha, who personally walked me to 3 different spots in the store to help me find what I was looking for. She was so friendly.
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June 2022 by Alexandra R.
I've had one great experience here with stars although it turned out not to be the same every other time. Today I made a purchase using coupons and the manager had such an attitude with me it was uncomfortable just to stand there. If the store wasn't close I would definitely not return
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May 2022 by Ian
The slowest pharmacy on the planet. I would suggest the drive through so that you could at least wait comfortably in your car, maybe take a nap.
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March 2022 by Bridget Kelly
Zabritten attitude isnt the best. He definitely need customer service training.
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March 2022 by Kathy G.
The pharmacist all have the worst attitude. No knowledge either. Save yourself the trouble find a better pharmacy.
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January 2022 by Scott L.
The pharmacy has the absolute slowest service you'll ever encounter. There is always a line inside and the drive thru, forget it! You're bound to get rude, special needs or incompetent. Horrible.
