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November 2023 by Sharmen Chaney
I bought a car here today and everything went better than expected. Tayyab was very helpful and a pleasure to work with. He was fast to respond. He even came in on his day off to close the deal! I would recommend you give him a call and see what he can do to get riding in style.
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November 2023 by Curtis Strode
My wife and l was looking to purchase a truck and we came across Used imports Auto online and we called and spoke with Anthony Garcia the sales Rep. So we drove from Tennessee to Rosewell, Ga to look at the truck and Anthony the sales rep was pleasant and friendly. So if you need a vehicle and near this dealership ask for Anthony Garcia!
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October 2023 by Ahmed Kapadia
Just purchased a car for my sons 16th birthday! Anthony was absolutely amazing to work with. Everyone at the dealership was amazing and nice and helped us work out and purchase an amazing car for my son. I highly recommend this dealership they were absolutely incredible.
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October 2023 by thomas ross
I purchased a Yukon. One the best experiences I have had purchasing a car. Anthony and Ivory (sales people) and really all the staff including Bobbie in Finance made it a pleasurable experience. I was able to take the vehicle to my mechanic to have it checked out and everything checked out fine. I have waited a month to write this and the vehicle is everything it was represented to be. I wouldn't hesitate to recommend them if you are in the market for a quality used car at a fair price.
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October 2023 by Steven Pingel
I recently purchased a truck from this place. The truck was almost exactly what I'd been looking for. I love it... EXCEPT that it's been less than a month and it's already in the shop to replace a badly leaking oil pan gasket. It was leaking profusely when they sold it to me. Apparently just looking under a vehicle isn't enough anymore; you gotta actually climb under it and examine everything too.The people were nice and the process was painless enough. But knowingly selling me a truck that's dribbling out oil is solid 1-Star material, and only because zero stars isn't an option. I'd advise you to be VERY prudent with your examination of the vehicle before buying anything from these people because clearly their mechanics don't actually do anything to the vehicles that they are selling.
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August 2023 by Russell S.
not the best service definitely overpriced and credit will be shotgun I would not recommend this place to anyone
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August 2023 by Lakecha Strickland
I drove 2 hours to pick up my new Lexus. Anthony and Ivory are great salesman and took good care of me throughout the entire process. The customer service was great. Bobbie in finance was awesome. The process was quick and easy. I love my new car! I highly recommend UIAUTOS!
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August 2023 by Arthur Paoletti
I had nothing but positive dealings with Used Import Autos after finding a vehicle that I was interested in online.As far as this dealership is concerned, I would highly recommend them for their customer service followed up promptly and offered what was a seamless interaction and positive outcome despite what some other reviewers have reported in the past. This dealership seems to really care about their reputation and customer satisfaction.
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August 2023 by James Tuggle
I recently purchased a 2019 Acura MDX. One of the main reasons that I do business with companies is great customer service. The sales rep, Anthony was a pleasure to work with! He was very accommodating and answered all of my questions throughout the sales process. His responses to my questions and concerns (via text and email) were received within moments! I truly appreciated that! The moment I arrived, I was treated with respect by both Anthony and his sales manager Ivory! The sales process was seamless with no haggle involved. Ivory gave me a good trade-in value on my 2013 LS460, upgraded the vehicle warranty to give me more peace of mind on my new purchase, and ensured my disabled veteran benefit of "no sales tax" was included in the final price!
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July 2023 by D Strickland
Stay away!I purchased a vehicle 6/24/2023. While DRIVING HOME, all indicator lights on the dash including the check engine light came on. I called and left a voicemail that afternoon with NO RESPONSE!I took the car to a local repair shop on Monday 6/26 and called the dealer multiple times and they advised they would be calling the owner and get back to me. NO RESPONSE!I took the car back to a local shop on 7/3 and to a shop that specializes in transmissions on 7/10.I was told the vehicle will need a NEW TRANSMISSION! as the incorrect transmission fluid and traces of metal were in the transmission as well as the transmission was slipping. The cost of this repair is over $7000I called the dealer again 7/10/2023 to advise of the situation and was told I could purchase the warranty but could not have it repaired at any of the locations I have already taken it to. Red flag!When I asked for other options I was also told the owner was “out of the country” and was referred to another warranty company. Red flag!This place is an absolute scam only looking for ways to make more money.There’s no way they sold this vehicle without knowing about the transmission problem.TURN BACK NOW!
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July 2023 by Doris D.
If I could,I would give zero stars. These people assess crooks! Was sold a car and it needed a new transmission right away.
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July 2023 by Devon S.
Stay away! I purchased a vehicle 6/24/2023. While DRIVING HOME, all indicator lights on the dash including the check engine light came on. I called and left a voicemail that afternoon with NO RESPONSE! I took the car to a local repair shop on Monday 6/26 and called the dealer multiple times and they advised they would be calling the owner and get back to me. NO RESPONSE! I took the car back to a local shop on 7/3 and to a shop that specializes in transmissions on 7/10. I was told the vehicle will need a NEW TRANSMISSION! as the incorrect transmission fluid and traces of metal were in the transmission as well as the transmission was slipping. The cost of this repair is over $7000I called the dealer again 7/10/2023 to advise of the situation and was told I could purchase the warranty but could not have it repaired at any of the locations I have already taken it to. Red flag! When I asked for other options I was also told the owner was "out of the country" and was referred to another warranty company. Red flag! This place is an absolute scam only looking for ways to make more money. There's no way they sold this vehicle without knowing about the transmission problem. TURN BACK NOW!
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June 2023 by Irvin M.
I purchased a 2012 Mercedes 350 cabriolet from Used Imports Auto on line and had it shipped to California. The day after it arrived the rear view mirror fell off and hung by two wires. I noticed that apparently someone had tried to fix it by tying it on with string! The string had broken when I adjusted it. That mirror cast $1300 and is a dealer item. I called Used Imports and asked to speak to the manager. S/he was unavailable and I spoke to other employees. The woman asked, "What do you want us to do; you're in California?" I replied, "You sold me a Mercedes. Even though I purchased it "AS IS" I would think you would take responsibility and work this out." That was 10 days ago. I got it fixed and didn't have to pay for a new mirror, however, the response of Used Imports Auto was unprofessional and disappointing!No stars from me!
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June 2023 by Tracie Edwards
I highly recommend this dealership and Anthony as your salesman! I drove an hour and a half to pick up my 4Runner. It was everything that I was looking for! Anthony was knowledgeable and an absolute pleasure to work with. I never felt rushed or pressured. He would text and keep me in the loop until the process was finalized. He even sent a thank you text after the purchase with pictures. I can not recommend them enough. I will definitely be sending business his way.
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June 2023 by Tori Bourne
The absolute audacity and lack of professionalism is mind blowing. Found an F350, put deposit, had paperwork overnighted then a lovely phone call to inform us something was wrong with it, they’re sending it back to auction. I can deal with that. Still on the hunt for a truck and what do you know, the truck is now listed at a sister dealership down the road for 5k more than originally priced. Honestly, it’s past the point of disappointing it’s absolutely disgusting. On top of it all when I called to see what was going on, Jesse still LIED. So either the truck does have something wrong with it, or they are simply the shadiest people around and wanted to get more for the truck. Both options are unbelievable. Steer clear of these dealerships.
