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September 2024 by Jordan Freeman
I had the perfect experience with everyone at the dealership. From my initial inquiry, to when I walked in the doors, to when I left with my new vehicle, I was treated excellently. I had expressed my desire to have a quick and efficient buying process because I had driven from 2.5 hours away and they had me in and out in under 90 mins. Everyone was so easy to work with. Jonathan welcomed me and my family with a smiling face and made a positive first impression. Braxton was extremely helpful and efficient in helping the process be stress free and easy. Everyone was so friendly and I was extremely impressed with the entire staff. With how many rough experiences I had car shopping this week, they were a breathe of fresh air. I highly recommend everyone to check them out. You will feel well taken care of. I will certainly refer my friends and family to buy here in the future!
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August 2024 by Tim Crawley (Crawleyatl)
Helpful employees and good selection! I worked with this group. They are stand up people if you just tell them what you are willing to do.
Update: My vehicle is getting a new engine, and they are keeping me posted regularly.
Update: Vehicle is back in my possession and drives like brand new.
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August 2024 by John Lim
Andrew Steadman was great to work with in the service department. I would highly recommend working with him. He kept me informed throughout the repair process and made sure everything was taken care of.
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August 2024 by Roy Testen
Everyone was very curtious and professional. Wait time was short and sweet. Everyone gets an A+!!
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August 2024 by Tracy Zucco
Recall appointment went smoothly and quickly.
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August 2024 by Daniel Goncalves
I received the best service from Mike, he was as always a great consultant, pointing what needs to be done upfront, giving attention to all of our questions and delivering an excellent result at the end. I recommend Mike as the best technical consultant at Rick Case Roswell.
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August 2024 by craig burch
Fast service. No upsale. Improved waiting area
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August 2024 by Keyshawn Henderson
Andrew was amazing! I appreciate the professionalism, dedication to assisting me with my car, and the overall hospitality shown at dealership service department. The car technician work quickly and efficiently with my car. Robin was just as sweet and patient with me when it came time to make the payment. I would definitely recommend them for the best service to my love ones.
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August 2024 by Scott Manning
Always friendly customer service and timely resolution of agreed upon repairs.
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August 2024 by Amy Dickson
Andrew the sales manager responded to my concerns quickly and we are beyond pleased with the work they did on our daughters car!
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August 2024 by Abbe Moss
Always treat me like the valued (many) repeat customer that I am. I appreciate that! Special shout out to Andrew and John Henry!
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August 2024 by Monique René
"I had an exceptional experience with my salesperson, Armon Williams. He is not only highly knowledgeable in both sales and maintenance but also demonstrates remarkable attention to detail. Armon's ability to ensure everything is handled efficiently, or to connect you with the right person, is truly impressive. Despite his affiliation with Genesis, I would trust him to assist with any vehicle purchase for myself or my family. I highly recommend asking for him directly—you won't be disappointed."
Monique René
LTC, RET
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August 2024 by Seth Taylor
I purchased a 2020 Acura RDX from here yesterday. Capers Alston and Ryan Tatum did a phenomenal job. If you ever purchase a vehicle from here, ask for Capers Alston and/or Ryan Tatum; they’re the best!
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August 2024 by Mary Beth Krieger
Mike and Robin in Service were so helpful this week, appreciated their excellent customer service and advice!
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August 2024 by Terry LaMontagne
Bruce was professional, but I wish he had asked if I had coupons. I forgot and the check out person appeared annoyed by my asking at this point. Consequently I said forget it. There were no please or thanks with this check out guy.
