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March 2024 by Senovia Cespedes
Excellent crew
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March 2024 by Taqueria Cristo rey
Amazing staff. Very friendly quick and easy with handling paper work .
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March 2024 by Sherica Robinson
It’s a blessing to have Ms. Vita there always positive and here to help.
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February 2024 by Mike Russo
Ide love to give 1 star for the months the gate has been left open but a change in management to Vita has saved this place and I feel my stored goods are safe again. Thanks Vita!
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December 2023 by Clinton Norsworthy
First time here and the women in the office are amazing really helpful and nice to have a conversation with make it so much easier to deal with
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October 2023 by Gui Fontenelle
Great costume service for Ms Carolyn
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October 2023 by Oscar Casillas
Great service from Ms. Vita! She was awesome. Great customer service and took care of what I needed quickly and effectively.
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September 2023 by allison hanley
Great customer service had some issues with gate and storage shed with my 82 year old mother in the heat. Donna and Stephanie saved the day… outstanding service!
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September 2023 by Bruk Credit
Very friendly staff. Mrs.Vita and Mrs.Donna was very nice. Am very happy I chose this location. Thank you again and GOD bless…
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September 2023 by Vic Moore
Miss vita was a tremendous help in my experience with public storage. Thanks alot.
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July 2023 by Morgan Frederick
Unstaffed location, impossible to get any customer service. Make it very difficult to even see your charges - basically a place that just tries to nickel and dime you
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June 2023 by Donovan H.
Solid place with solid prices. Only issue I had was a faint odor of urine outside my unit but they cleared it up the very next day
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April 2023 by Mark H.
Been with Public Storage for several years now. Outside access unit is not great but was affordable when I moved in. Left Midguard storage across the street because service there was terrible and they were way to expensive. Public Storage units are not as nice but access is easy and they were cheaper, but they've been slowly raising their rates. My rates have almost doubled since I've moved in. I've tolerated it for long enough and am leaving them for another place not far way. Climate controlled unit of the same size, cleaner, and inside access. Not as easy for loading/unloading but you can't just keep raising my rates for a good paying customer. Good by Public Storage.
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March 2023 by Te'Juana R.
I have used this storage facility before and I was happy with it.I decided to use them again and got a really great price for the size unit I got, however I thought I was getting a drive up unit outside and ended up with an inside unit that is not climate controlled and it is upstairs and there are no elevators, also they do not have the carts inside to push multiple, or heavy items to your unit. The other thing is the office only has a kiosk now and no real person to interact with.
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March 2023 by Angela B
Several issues. I reserved a space online only to show up with people to help, and my space was not available. Called 3 numbers as there is no one on site. It says call number on door to speak to property manager. The number was a general number that an agent answered from some other state. I stood there for 45 mins at the kiosk and then an agent popped up on screen to help me find a space because mine was no longer available. I had to accept another unit which was NOT climate controlled just so I could get my truck unloaded. Then, I already have a public storage lock, but they want to charge me for my lock. In order for me to get a refund, I need to call and they will find another location somewhere where I can return it. I have rented a public storage in years past and never any problems. This has been a terrible experience at Horton Dr.
