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October 2024 by Deborah Nail
Incredibly nice and helpful staff. Very efficient. Fast service.
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August 2024 by Griselda Maria Morillo Barraez
Excellent service
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August 2024 by The Food Blogger
BEWARE ????
DO NOT!!! I REPEAT DO NOT GET LURED BY CREDIT KARMA TO DO BUSINESS WITH THESE PEOPLE.
Credit Karma suggested One Main Financial with outstanding approval odds so I applied. I was instantly told I was APPROVED NOT PRE APPROVED. I WAS TOLD I WAS APPROVED for the loan I applied on their site for 10,000. I was told I APPROVED and would receive it call from a loan officer. I received a call from Natalie in who then told me the amount was 3100.00 and if I wanted 10,000.00 I would need to give them a title to a car ( COMPLETELY FALSE INFORMATION AS TO WHAT I WAS TOLD I WAS APPROVED FOR) I applied and was SUPPOSEDLY APPROVED FOR UNSECURED 10,000.00 loan. I then agreed to continue with the application process only to be told I was DENIED stating I could not use all of my income in the loan approval. I then filed a complaint and was told my Brooklyn the income could be used and I was then invited by the manager of the hiram branch to reapply 5 days after my original application so I agreed. I then called the Roswell Road location and my application was pushed to the direct manager and again I was told I was APPROVED NOT PRE APPROVED I WAS APPROVED. She then asked me to send in alot of paperwork plus access to my bank accounts only to tell me I was DENIED once again and the income Brooklyn told I could use could not be used. No for my credit I have little debt with NO COLLECTIONS. ???? DO NOT DO YOUR BUSINESS WITH ONE MAIN. YOU WILL BE TOLD LIE AFTER LIE FOR THEM TO GATHER YOUR DATA ONLY FOR THEM TO DENY YOU. It took me 1 week to recieve 2 denials from ONE MAIN FINANCIAL. I went to another loan place and was approved for a higher amount and the process took 1 hour I was out with a check. If you want hard inquiries and someone going through your bank with a third party company while also requesting everything under the sun just to deny you for small loans go with them. It is not worth it. Take your business elsewhere.
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April 2024 by Angelique B. Willis
One main denies loans to people of color. I was approved for a loan after a hard inquiry on my credit. But after a so called review, Venessa in Cummings or Roswell Georgia decided not to call me back. I had to call her to check my status in which she said my student loans that are in deferment for four more years adds to my costs per month. What a joke! I am married, so instead of denying me, why not add a co-signer, which is my husband that makes double the amount I do? One Main is a joke and racist. They see power in denying people of color loans. I checked the data from an inside source and One Main overwhelmingly denies loans to people of color than whites dealing with similar financial situations.
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April 2024 by Angelique willis
One main denies loans to people of color. I was approved for a loan after a hard inquiry on my credit. But after a so called review, Venessa in Cummings or Roswell Georgia decided not to call me back. I had to call her to check my status in which she said my student loans that are in deferment for four more years adds to my costs per month. What a joke! I am married, so instead of denying me, why not add a co-signer, which is my husband that makes double the amount I do? One Main is a joke and racist. They see power in denying people of color loans. I checked the data from an inside source and One Main overwhelmingly denies loans to people of color than whites dealing with similar financial situations.
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February 2024 by Genesis Ramirez
The absolute worst place ever. Take your business elsewhere! The “manager” is rude and NASTY. Horrible customer service. I called multiple times over the course of a week to get an update on my loan application and she kept telling me I would get a call back in 1 hour. Never received a call. When I finally got her back on the phone she gave me the nastiest attitude. She needs to be fired. Have never had such a horrible experience with a bank before. It’s no wonder they’re short staffed who would want to work under such a nasty individual.
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November 2023 by David Cobb
Service was professional courteous and great
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November 2023 by patty carroll
Great job nice
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June 2023 by Tara Galloway
Great customer service. Lots of financial options. Extremely helpful.
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April 2023 by christian welsh
Kim was extremely rude and refused to help us when her company kept failing to send us our money. every other person I dealt with was absolutely amazing. I am sorry they have to work with someone so stuck up. she needs to be dealt with.
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April 2023 by Darryl Paden
Wonderful team and my agent, Chris, was very courteous and professional. Team gave me multiple options!
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September 2022 by Tina W.
I wished that I would have read these reviews before I went through this process. This process was a joke. I am very annoyed at their process and submitted all of my personal information for no reason. However, after I submitted all of the information, I did not hear back from them anymore. I later received a call from the rep and she just matter of fact and stated that the loan was denied and that I would be getting a letter in the mail. Let me tell you this, if you are seeking a real loan do not waste your time with the company. They will lead you down a road that is just a waste of your time. I only went to this company through Karma. I will never refer this company. Lesson learned.
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June 2022 by Robert White
They have a history of telling me I am " pre-approved" for this and that , and giving me all kinds of false hope , but then denying my loan for made up reasons, because the truth is .....I was never pre approved for anything , and the hard pull of the credit score is the sole determining factor in wether you get approved or not .They tell you don't worry about your credit score , because that part is already pre- approved. This is a lie, and they will throw some other kind of bogus reason at you when it gets denied , like your income or something. AFTER , they've told you your income has been approved ???.The moral of the story is , if you have a good credit score, or a good co-signer, they will give you a loan. If you don't have good credit or a good co- signer , stay away . Their hard pull will hurt your credit even more , and rest assured . YOU WILL GET DENIED. Not to mention the huge waste of your time.
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May 2022 by Ricki K.
Applied for a loan and apparently for some sort of loan term thing they can only send it to a phone number ending in some number I've never had, and fail to communicate or explain to me why and what this is. I've had car loans, leases, credit cards and other loans and I've never heard this before. NOT A REPUTABLE, RELIABLE OR TRUSTWORTHY BUSINESS. GO ELSEWHERE
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April 2022 by Jimmy Boney
There was an honest mistake that had happened on my account, and I spoke with Gina Wood and she turned it all around for me. So it worked out good for me in a way. She has GREAT customer service!! Thank you Gina for your help!!Jimmy Boney
