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November 2023 by Jay Tucker
I would give 500 stars if I could. I had a major oil leak on my Jeep Wrangler today. Oil chiller busted and a few other things. I called them first because I heard someone recommend them on my neighborhood Facebook group in the past along with their great reviews.They got me in and out in 5 hours as promised!!The cost was $1,700 for everything. Out of curiosity I called a few shops after the fact to check prices and gave them the details on my repairs. The two other shops said it would be at least two days. One was $2,100 and the other was $2,400.I’m never going anywhere else again!!!Thanks Tim!! You’re awesome!!
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November 2023 by T Roach
I have used them for years for my oil changes and always received excellent service. I went in the other day with a flat tire and they fixed it and didn’t charge me. They’re always so friendly and honest.
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November 2023 by Beka Hyder
I had a great experience at North Roswell Automotive. This week, I had my van's O2 sensor replaced and emission tested within 24 hours. My family has used this repair shop for several issues on several vehicles and we're always happy with the job. If you're looking for friendly, fast, competent, honest service - look no further, North Roswell Automotive has you covered.Service: Auto exhaust system repair
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October 2023 by Kisha Collette
By accident I rolled into this location with what appeared to be a flat tire. Raphael Kotto and his technicians ran a thorough check on all my tires and had me on my way in less than 30 minutes. They saved me a grueling trip to the dealership! We need more businesses like this! Thanks for all your help!Service: Tires
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October 2023 by Diesel P.
I recently visited North Roswell Automotive Repair for an oil change, and I must say I had a positive experience. The pricing for the oil change was very reasonable, which was a great start. What impressed me even more was the thorough inspection they performed on my vehicle. While the suggested fixes weren't immediate or material in nature, it was reassuring to know about potential issues that could arise down the road. This proactive approach to vehicle maintenance showed their commitment to customer care. Overall, I found North Roswell Automotive Repair to be helpful, and their pricing for the oil change was fair. I appreciate their attention to detail and would recommend them for your automotive needs.
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October 2023 by Kurt Conover
Stopped because my son recommended this business. Slow leak on passenger-side front tire. They seemed busy,, but took me right away. Raphael was friendly and very efficient. Told me to have a seat and it would be about 10 minutes. I was pleasantly surprised when he returned with my car in 10 minutes and no charge. I was so shocked that I forgot to offer a tip. I would recommend this business and will consider them despite the 20 mile drive from my home when I need service in the future.
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October 2023 by Whitney
Found based on reviews and had a great experience. Top notch customer service and everyone I interacted with was so nice. Quick, easy oil change on my Mercedes and a decent price. I am glad I left the dealership to find a new home here. Will be back!
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October 2023 by Antonio Merida-Perez
Superb service, quality of work and fast. Transparent and honest and eager to satisfy their customers. Have been with them for many years and my fleet is and stay with them in service for many years to come. Knowing my better half and children’s cars are being maintained by them as if it was their own family makes me sleep good at night. Thank you for all the great work you do.Services: General repairs & maintenance
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October 2023 by Carrie Curtis
Top notch service. Always friendly and great communication. Prices seem reasonable. I've never felt like they were trying to oversell me on anything. I trust these guys!!
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September 2023 by Kyla Letts
Hands down the best customer experience we've received in a long time! We have been taking both our cars for regular oil changes and always treated with respect and sense of urgency. I recently stopped by to see if they could put air in my tires as we noticed it was low. Raphael was absolutely wonderful assuring me they would get to my car and it would only be a matter of minutes. Not only did they add air to the tire but diagnosed the culprit (a screw) and went ahead and patched it up and did NOT charge me for any labor time spent on the car. Had I taken it to discount tire they would've tried to sell me another tire, along with 3 additional that I didn't need. Raphael was wonderful and I am so appreciative for the complimentary service!!! THANK YOU!!
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September 2023 by Sarah Jones
I brought in my car with a tire leaking air. They quickly found a nail and plugged it. Everyone was incredibly nice! I love their efficiency, knowledge and work ethic. You can tell they care about their customers. I will certainly be returning in the future!
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September 2023 by David Combs
I can’t more highly recommend this business. I have had 2 flat tires patched for free, once as the business was closing and they had just locked up. They gave my son things with his car that had to be fixed immediately and other things that could wait. They are honest, attentive, keep you abreast of progress on your vehicle. I highly recommend this business.Service: Tires
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September 2023 by Iris Mabry
I was advised a few months ago by Raphael that I needed 2 tires sooner rather than later--and I should have listened. After my flat tire was repaired, I made an immediate appointment to replace 2 tires. Was in an out quickly, great service!Services: Tires
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August 2023 by Joanne Perrini
First time using North Roswell Automotive last week for our American, German and Japanese cars. We were more than satisfied with the service that each of us received. Rafael, Alex and Justin were very thorough, explained everything, showed us the issues and texted pictures of the problems. Their pricing was very good. In one instance, they even recommended that we contact the dealership because the problem should be covered under warranty. We will definitely be going to them in the future.Services: General repairs & maintenance
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August 2023 by Laura LaHara
My brakes were very squeaky and I was about to travel on a long road trip. Based on fantastic reviews, I contacted NRAR and they could not have been nicer! They understood my last minute predicament and didn't want faulty brakes to compromise my trip safety. They were able to squeeze me in the next day to replace my brake pads. They had a nice waiting room table set up and I was able to work while waiting. I thought the email/text estimate was a very neat tech savvy feature. Will definitely recommend and use them in the future!Service: Brakes
