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March 2024 by Target Life
Really awful staff and patrons. At 9:10 PM on 3/6/2024, I was working out as usual, nothing out of the ordinary, and a staff member approached me to tell me that I was being too loud and everyone was complaining about me. Tell this to someone who doesn't have 100 lawsuit-sized complaints about treatment at this gym, but choses to take the high road. At this gym, I have had to deal with all sorts of trash, calling me names and nasty verbal inuendo and attacks. Another patron has interrupted my workout by loudly and wildly sneering that I am using the equipment incorrectly, though I am using it to the illustration specification. This is common, they want to let me know I am "wrong". A patron would not let me use equipment to finish a workout because he was supersetting, which is not allowed. This is a gym, it is a place of effort and physical rigor. Unfortunately, it is also a place where anger management problems and jealousies erupt in near violence routinely.
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March 2024 by SJB
I like this particular gym. It's pretty well laid out and you have lots of choices of machines. The only thing missing air exercise mats. You have to bring your own. They could also have a little more space for people doing. Stretching. Has a good vibe
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February 2024 by Tom Moran
No sauna? Only la fitness that doesn’t have one, seems odd
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December 2023 by Melissa Jennings
This has been my go to gym for YEARS. Love the location, the staff is the nicest, cleanest locker room, never have to wait for a treadmill, and spacious stretching area. TOP TIER GYM!
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December 2023 by Jade Shipman
I love this location! I have been with LA Fitness for a year and a half and this is by far the cleanest and friendliest location. There are little to no machines or equipment that need servicing and the staff are so helpful. If you are in the area I would recommend this gym.
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December 2023 by djbukketz
This is a great facility! Jade & Jadon were amazing in their introduction as well as making sure I had everything I needed in order to have a phenomenal workout. #WELOVELAINROSWELL ?
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December 2023 by Andrea Ramirez
Awesome gym! I drive 30min Monday-Friday just to come to this gym. Everyone I’ve encountered have been supportive and helpful. Especially Frank, who is one of the trainers here at LA.He’s given me a ton of great advice on my fitness journey.
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December 2023 by Jason McLendon
Love this gym. This is my home gym and I have been at this location for around 5 years. Frank and the crew are awesome and I have made some great friends there. Highly recommend!
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October 2023 by Krish Ramakrishnan
The LA fitness experience at this location is absolutely fantastic.I recently recovered from cancer and went back to the gym to build back my strength and endurance. Frank the manager, sat down with me to understand my situation, spent a lot of time asking specifics about my health and my objectives. He then spent another 30 mins working our with me to see what my present condition wss and then recommended a training program for me. At the time of this session, I was not even capable of doing one pushup!Franks assessment led me to Spencer Harris, my personal trainer. Spencer was well versed in my objectives by the time i started my first session. Hr is an amazing trainer with a great personality. He pushed me enough to stretch but was careful to make sure i did not hurt myself. To date i have had 10 sessions. The results are very noticeable even within this short duration. I am up to 5 pushups. I can do squats and am able to sit on the ground and bounce back up (something i had not been able to). My overall strength and endurance has improved significantly!!I am glad i signed up to get back to my original fitness levels, something i could not have done it on my own.I am 63 and these guys know how to work with people of all ages and fitness levels.Absolutely thrilled with my program and progress Thank you guys!! And i havent even described the excellent facilities and training equipment!!
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August 2023 by Ian Hughes
Frank Serantonio was amazingly helpful I getting a pass for my son who was a former member but moved out of state. I have witnessed Frank perform other random acts of kindness and a guy like him is your best advertisement!!
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July 2023 by Mike B.
Place is clean and has a cool room temp. Employees are nice - would recommend this location!
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June 2023 by Zach White
Reasonable price, lots of equipment (however when something breaks it takes them over a month to fix it) and cleanUpdate:I originally gave them 4 stars. I have been trying to cancel my membership for 2 weeks. I started a new job and showed up on Satuto cancel. The employee told me, the manager has to be there to cancel and they are only there Monday-Friday from 9-5. They said to call in. I called on my lunch break since I work 7:30-6 and can't come in. The employee said the manager was on break but that you can't call to cancel. You have to come in. I asked if the manager would be there on memorial day since I will have off but she said the manager is always off on holidays. So if you have a typical 8-5 job, it is impossible to cancel your membership.
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May 2023 by Dawn
I love this LA Fitness. It’s very clean and the staff is super nice. This location has all the equipment you could ask for. More than plenty cardio - I have never seen ellipticals or treadmills even half full.This is not an intimidating gym - you will not feel anxiety working out here (I am one of those people). Sure, there are a handful of great looking, super-fit people - but it’s not *that* kind of gym. Everyone is just trying to get a workout in and not paying attention to anyone but themselves.It’s quite busy after school is out and around rush hour - starting around 4. Daytime is easy going, and from 7 to close is also not busy. Around 7pm, the parking lot may look busy but that is because there is usually a class going on.Sign up for their emails to get membership deals. I moved away for a year and cancelled my membership. When I returned, I was disappointed at the more expensive online price. But then I got a great deal through an email and it was super affordable.
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March 2023 by Ben Williams
Ultra aggressive sales reps bombarded me the second I walked into the door. A man also tried canceling his membership due to a torn rotator cuff, and the Chad sales representative under his breath said that all the man need it was proper personal training. Super slimy bad vibes.
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March 2023 by jose manuel briceño diaz
I just cancel my membership today because I was swimming (after waiting 15min for a space in the pool) and when I had my opportunity I only could swim for just 17min because there was a class in the pool and this lady told me I need to get out of the pool because they need to use it. After that I was very upset because I'm paying a membership like her for being here and using the pool as my right. I go to talk with the manager and tell her why six persons must to take the whole pool for themselves I don't see that is fair for the others customers who wants to swim. At the gym everybody must to share everything because everyone pays for being here so for this reason for being very but very unfair to others customers they(LA fitness) got this bad review and they lose a customer today plus futures customers because I'm going to talk bad to everyone who ask me about the LA fitness. Solution in case there is a person of la fitness reading this you can used half of the pool for the class and the other pool for others customers who wants to swim because the class is not for swim and the pool in a gym is for SWIM!
