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March 2024 by Tiffany
PHENOMENAL pharmacy with an incredible staff. The pharmacist and pharm techs are very professional and extremely kind, especially Ms. Ellanda. They go above and beyond to help me lower costs on my prescription. Best pharmacy in town!!!
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December 2023 by Ronak Patel
horrible pharmacist working there today, i wouldn't want to get my prescription filled from him. He hang up before i asked his name and when i called back they didnt answer.
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September 2023 by Noelle S.
Kroger seems to be noticeably going downhill - does anyone know what is going on?! They are unionized, so the pay and service should be good, riiiigghht? Both the Roswell and Crabapple stores are now woefully understaffed and the shelves somewhat empty. I'm told by (don't want to reveal source) that they are eliminating the deli because they can't staff it. Wow. In Roswell on Sept 7, someone made an announcement about the new robot cashier - whoo hoo.... We don't need robots, we need humans. My cashier was the only one open, she had no bagger, and in the middle of my order she was told to go on break. She ignored the manager. So, yesterday I tried Walmart for groceries. Same bad service, but cheaper. To summarize: I can go to Lidl, Aldi, or Walmart if I want exact same bad service for prices better than Kroger, and if I want good prices and great service I can go to Trader Joe's. Get it together folks, you are losing this customer.
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August 2023 by Jeanne Rabun
Excellent service, very caring! Thanks
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May 2023 by Rachel A.
I'd call this your average Kroger. As far as appearance and cleanliness, I've seen much newer, cleaner, and larger Kroger stores, but also seen the other far end of the spectrum -- this one falls in the middle. Service is decent too -- most of the staff are willing to assist when you ask for help and are friendly enough checking out. They do have one of the happiest greeters of any store I've ever known! I don't know his name, but he's been there for years and his positive aura always makes me smile. :)
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May 2023 by Soul M.
The reason I am giving this store a one star is because of their "manager". Taller middle-aged black guy. One of the rudest people I have ever had the displeasure to meet. I held off several times for months from writing this review, but the moment I get into the store I feel like the guy is treating the customers like shit. He walks around with a chip on his shoulder. I genuinely feel like Im close to be assaulted when he is around. Terrible person and has no business being around customers or customer service. The store employees are generally nice. I feel bad for them having to deal with him.
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May 2023 by Noelani C.
They close at 11 but they close down one entrance @8 like cmon people are still shopping at that time and the manager is so rude, always looks like he's bothered. Was legit walking out the door and he was closing the outside door and then told us to turn around and go the other way, then rolled his eyes and open the door, and while I was walking out, nearly hit me with the door. Like if you hate your job quit it's so disrespectful! Also, do not buy any of the fish that is on the freezer counter 9/10 I get home and noticed that it's bad. Just no care at all!
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May 2023 by Mizelle Sizemore
ELLANDA. And CHRISTOPHER were AMAZING with getting some antibiotics for my mom tonight. Technically it was 8:03 pm and they were closed and they went above and beyond getting my mom her meds when I asked. Sincerely THANK YOU
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April 2023 by Jason
They fill prescriptions on their own time with no regard to urgency of the patient. The staff do the absolutely bare minimum for prescriptions. They will not take any initiative or respect
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March 2023 by Sherie Thompson
Ushma in the pharmacy is very rude and disrespectful
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December 2022 by Sharon Karlan
Worst pharmacy ever!!! They never had my synced medicines done. The pharmacy manager - Ushma??_ is crazy. She just randomly would cancel my refills out because she doesn't like me. This caused me to not have medicines that I needed on time and effecting my health. They kept me at the drive-thru for 15 minutes while they filled a prescription, instead of having them pull back around or have them come in. The drive thru is supposed to be for expedited service. The employees all seem to be miserable working there. Run from there very fast. I would give them 0 stars if this would allow me.
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October 2022 by Jonathan A.
bought breaded 4 chicken tenders for 9.50 and where harder than shoe leather . seriously pathetic I will not go there again . waist of money!!!
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August 2022 by Russell G.
Giving it a three star rating because normally I leave this store brand very happy. Only this time I was charged more than the listed price on the item was not honored. When oranges were rang up the price was $2.00 more than it showed on the label under the product. I explained the issue and was asked if the sign mentioned a digital coupon and I said there was no mentioned of a coupon. Being in a rush I didn't have time debate the issue. Once in a land long ago companies tried to please customers. Now i am thinking those days are over. Not pleased with this transaction
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January 2022 by Michael Rodgers
Service has declined in past 3 months. Sign says they are short-staffed, but I haven't noticed fewer people(maybe training?). Closed the drive-through (told "less efficient for staff"). Reduced hours. Now orders are late (from when they committed).
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December 2021 by tony j.
Stay away, Very rude custermer service ! Went to the custermer servies two check out with two items one being a bag of chips which was listed 3 for 5.98 when they rang it up they told me they where 3.27 , I turn aroung and pointed to the sign that they where !.99 I was told that was if you bought 3 bags, I said thats not the Publix does it, I was told that this wasnt Publix ! I said no thanks you can keep these items and left without buying anything !
