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July 2024 by Ran Nahum
Had issue with weather stripping on door - HCO replaced it
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May 2024 by Margie Martin
I think we found what we wanted.
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May 2024 by Grungus Jarvis
I Love To See The Sights Of My Favorite Childhood Memories, These Are The Best Moments, Very Good, Really Cool Now.
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November 2023 by Danny Kahn
Unfortunately, I purchased a glass door for the front of my house but within two years it got all hazy between the glass and it’s getting worse day by day. I contacted them and they said that there’s a one year warranty which I do understand but I don’t understand how they could stand by a product that’s very expensive that within two years is ruined. I could’ve just gone to Home Depot and paid a quarter of the price and gotten a door that would be just fine and they would certainly stand behind their product if there were a defect after only 2 years. So the product they sold me is no good and because they won’t do anything to help me I have to say that the customer service is no good. So buyer beware. I’d love to incude photos but I guess there’s nowhere to do that.
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November 2023 by Gerald Barnes
Homeowners place to go!!
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November 2023 by David Smith
Builders Surplus has better coustmer service
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November 2023 by Louvaine ADDO
No toilets
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August 2023 by Suzy Ahedo
Really fantastic service at the Roswell store. Brian helped me Saturday and Xavier on Sunday when I returned to pick up a vanity. Their level of customer care and service, as well as their product knowledge was very impressive. It was a pleasure doing business with this store.
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April 2023 by Natraj Subramaniam
We bought an iron double door. The quality is great and the choices many but not confusing. The prices are very reasonable. The sales person Edi is fantastic she is very well informed and extrémala helpful. We are so glad we found this store.
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April 2023 by Georgia Wylie
Buyer beware. They will sell you defective doors and then charge you a 15% restocking fee even if you never received the items and it never got delivered to you. Dont use their installer Total Renovation because he is a liar and does terrible job.
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March 2023 by Private
Buyer beware. They will sell you defective doors and then charge you a 15% restocking fee even if you never received the items and it never got delivered to you. Dont use their installer Total Renovation because he is a liar and does terrible job.
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March 2023 by Lisa S.
Damage and defective doors and then charging customers for 15% restocking fees for items never picked up and never left their warehouse.
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October 2022 by Chris Pavlovsky
Super helpful and worked to get everything I needed done!
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July 2022 by Xu Celery
Terrible customer serviceWalk through the whole store and no one offer help.
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April 2022 by Shawn Crabtree
If you order cabinets from these folks make sure you add 8 to 10 weeks to whatever estimated delivery they tell you. Then you can be presently surprised when it only takes 2 months instead of 4 months to get your stuff.We didn't do that and were forced to order cabinets from another source because our contractor was going to move on and who knows when we could get them back. Turns out the new source for cabinets offered much better quality and service and timely shipping so thats good but when we tried to get our money back HCO charged us 16% restock fee for cabinets that to our knowlege never left the warehouse. So they got a whole bunch of money to lie to us and keep their product for the next unlucky customer. Good luck.
