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August 2024 by Terri T
I have been taking my 1999 Ford expedition to Hicks automotive for a very long time :-) I'm not sure I would have kept this car so long had I not had someone with their expertise and their honesty! About a year ago, I had them put in a new engine. I don't think there are too many car repair shops of this caliber and even though we have moved away from Roswell, I continue to use them for my repairs. I am so grateful that I found them many years ago.
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August 2024 by Brent Myhand
I had heard about Hicks Automotive, but had never taken my cars there as it wasn't as close as other places I'd used in the past. However, I finally dropped off a car there and they did a great job. They diagnosed and fixed an electrical short that was causing the battery to drain (finding these can be tedious). They did a great job for a great price and I only wish I had started taking my cars there sooner.
07/2016 Update - I'm still taking my cars to Hicks Automotive and continue to get good service and prices.
07/2024 Update - I'm still taking my cars to Hicks. They continue to do a great job.
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July 2024 by Robert Andrews
Loved the customer service, and how quickly they finished the work on my car. Another service center recommended them, and I am grateful to have found a place that not only has integrity, and reasonable prices, but is a standard of excellence.
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July 2024 by Nicholas Bolton
Needed a new engine installed as my local mechanic doesn’t pull engines. Found Hicks Automotive, a Jasper preferred installer.
Clear communication on quote, work, and schedule. Always respectful and went over the details to ensure we all were on the same page. Will be returning for other work when necessary.
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June 2024 by Yvonne OBrien
Hicks Automotive is Great! I recently had an issue with our 2020 Nissan Pathfinder breaks and rotors. Jason and the team at Hicks took care of the Nissan in great timing! Efficient, economical and professional, a great service!
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May 2024 by Denise Folsom
Took our Ford F150 in for some mysterious battery drain issue. Thad & the team diagnosed the issue that even Ford couldn’t find. We are so pleased with Hicks Automotive that we will be entrusting all our vehicle care here. If I could give 20 stars, I would!! Thank you!
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May 2024 by John Hirsh
It’s nice to have a mechanic that I can trust and does what they said they would. I would highly recommend! We will be back. ?
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April 2024 by Roy Testen
Brought my vehicle in because of leak under radiator. Hicks kept my vehicle 5 days and said only a hose clamp needed tightening. Turns out radiator was cracked and they never refilled the radiator. I doubt they even looked at vehicle. Paid, drove off. Next day on the road vehicle over heats, luckily no engine damage. That's what you get for being a customer since 2005.
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April 2024 by Said Bahasuan
Great people, great service, great price! Thad always handle my Jeep with care! 100% recommend
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March 2024 by Quran Peace
Jason was very nice and friendly. Right next to the mosque. Alhamdulilah
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March 2024 by Adam Ziegele
Brought my jeep with a check engine light and Jason and team were able to get the part and fix it in less than a 12 hr. turn around. Great price and fast, definitely recommend!
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March 2024 by Michael Dobson
My family and I had used Hicks Automotive years ago when they were on Hill st in Roswell. I am visiting family from out of town and visiting their new location and received the same great, friendly service that I recall. I had my brakes checked and two front rotors replaced. Very honest and said my pads were in great shape. Could have easily advised me to replace but they’re honest. Also rotated my tires and did an oil change. They’re on Market Place behind Hooters in Roswell. Give them a try!
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January 2024 by David Read
Good work, fair price. In the building that used to be the home of AAMCO Transmission
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January 2024 by megan uryga
I am so grateful for the care and expertise of the team at Hicks Automotive. I ran into car trouble Christmas night. I called Hicks first thing in the morning and even though it was the day after a three day weekend, they kindly worked me into their schedule. Once I was there, they took time to show me what was causing my issue, they quickly fixed it, and then they didn’t charge me for that part of the visit because it overlapped with another service that they performed. They also didn’t try to upsell me on anything, and I am so grateful for how helpful and knowledgeable they were. I will definitely be a repeat customer—fantastic value!
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October 2023 by Nancy S.
Have used them for years...they don't rip you off and give excellent customer service with good prices!
