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September 2024 by Brandon Beatty
I LOVE THIS PLACEbbbbbb
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August 2024 by Irma Rock
What an experience, a very rude cashier was screaming to a young man because he was helping me, then she scream at me. I wish I could post her picture.
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August 2024 by Robert Martin
Never been told I can’t shop before closing hours showed up at 7:55 was rushing to find a cute desk topper figurine for a buddy was very rudely told by a staff member to get in line or get out. I understand closing times I didn’t even browse or waste a minute and was going to be in line with the other customers in the store before then. I’ve used goodwills for a long time but was a bad experience
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March 2024 by Zack alger
Manager was rude and a lot of rude people at this store. Told us too move and we couldn’t move to get out the way in the back. We got verbal assaulted.
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January 2024 by May
The white man with a pony tail that works as a cashier is the rudest most unfriendliest person i’ve ever come across. the fact that he’s still employed there is enough to never come back. probably the worst goodwill you can go to because he is just so rude! i’ve been to this goodwill countless times everytime he rings me up he’s a jerk. i’m done coming here.
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November 2023 by Michael Patton
Picked up a pair of boots for a Halloween costume for $10 and asked the cashier if there was a return policy because I was heading to Walmart for the rest of the costume. He says yes. Returned an hour later and the same guy and his manager says it doesn't apply to shoes and I should read the receipt. I didn't have a receipt until I bought the shoes. Hence why I asked.
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October 2023 by Kes
Let me start off by saying my husband and I love having this Goodwill in our community but a lot of the cashiers there are just not friendly. Yesterday I had the worst customer service experience with one of the cashier named Daniel Ponder. He was the only cashier there and there was no line so I go up to the register and place my items on the counter. He doesn't say hello( he never does, I have been to his register over 7 times and he has never been friendly or welcoming to me or any of my family member, never bothered me though because I pay for my things and leave) and I go to put the cart away and I come back and not one of my item is rung up and he was also on his phone! So I ask him why has he not rung up anything and his response verbatim was "you are on your phone so I am on mine." His tone was so nasty and aggressive that I told him to call a manager because I truly thought this must be a joke. Before the manager got there I asked him if his manager knew that he was being disrespectful to customers by being on his phone instead of doing his job, he rudely replies "I can be on my phone to do anything like take notes, they know I am on my phone because they can see me on the camara." I have never experienced such bad customer! This guy should not be working at goodwill because I did not deserve such nastiness and neither does anyone. He should be fired because how can you work in customer service and be so nasty to people. My family and I go to this goodwill to support our community but we will not be going while he is there. Its clear he has a chip on his shoulder so he should not be working in customer service because customers deserve a polite cashier with a nice attitude. The manager was very apologetic but the cashier was not because he never was told to apologize and he also looked like he didn't care, so he must be used to treating customers like this. I appreciated the manager's apology but he should fired rude cashiers like Daniel because disrespecting customers should never be tolerated.
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October 2023 by Lia Hovis
The cashier with the ponytail (receipt said his name was Charles) was EXTREMELY rude. Location is well put together, but customer service is bad enough to not return
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September 2023 by R
Man with ponytail was very rude
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September 2023 by April Roberts
My mother has to stop by every goodwill. Smh but she always finding good stuff.
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September 2023 by Evelyn DeLeon
Looking for some treasure ????
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September 2023 by Marbely Herrera
Very nice place
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August 2023 by ??
OPEN YOUR FITTING ROOMS!I know all about the headgame return policy.1. When I like a item I want to try on in store to make sure it looks good on.2. Its a inconvenience for me to purchase and I have to drive all the way back to that same goodwill I purchased from.3. Returning a item and not getting the same payment method back that I gave goodwill is absolutely ridiculous!4.Very misleading not posting your return policy. Post it next to the colr of the week. You hardly ever see a good bit of items with the color of the week.5.Wouldn't be surprised if goodwill goes completely out of business your inconvenience the customers!!
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June 2023 by Amanda Guest
This is my favorite GW for buying items to donate to children. I appreciate the prices on notepads, journals, coloring books, crayons, stickers etc. This is my go to GW for these particular items. Please don't increase the prices!Edit: A month later the prices have gone up a lot!!! I probably won't be coming back to this store often. Bummer.
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April 2023 by Lola Sotiropoulos
Half price days on certain colored tags and variety of fashions. Monday is 99 cents on certain colors. Better to buy here instead of full price. Beat inflation.
