Floor & Decor in Roswell, Georgia offers an extensive selection of flooring, including tile, wood, stone, laminate, and luxury vinyl, as well as cabinets, countertops, and installation materials. The stock of items is great, with a huge selection and lots of styles to choose from, catering to both homeowners and contractors. Customers report unbeatable prices, noting that their top-of-the-line luxury vinyl flooring is priced significantly less per square foot than at many typical flooring stores. The store is consistently praised for its amazing employees and great customer service. The staff are described as the most helpful, nicest, personable, and most knowledgeable. They are incredibly welcoming, happy to see customers, and willing to go above and beyond the call of duty. Employees are noted for being walking encyclopedias of product knowledge, diligently searching for items, joyfully offering assistance, and anticipating customer needs every step of the way. This exceptional service includes expert design services, with staff spending considerable time going through ideas and providing their own talented design input. The positive experience is further enhanced by very helpful and pleasant service at the pickup order desk, where staff assist with loading purchases. This outstanding customer service consistently leads customers to choose Floor & Decor for all their renovation needs, often redeeming disappointing experiences from other locations.
