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January 2024 by Chris Solicitation
Since every business loves fishing for a 5 star review these days, I wanted to preface this by saying that no one asked me to write a review.I am very happy with my purchase. Their showroom has a great selection of stressless and fjord chairs. The delivery guys they use are top notch and super nice.
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December 2023 by Ines Kausche
Fantastic customer service and beautiful furniture! Will be coming back in the future.
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December 2023 by Ignacio Nunez
Amazing service, thanks for the quick response to my demands, and delivery was as expected.!
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October 2023 by John W.
I wanted to take a moment to think. Designer home comfort and they're line stressless products. This store and it's staff those out of this way to make sure correct chair matches the need of each and every one of us. After looking searching trying different things, designer home comforts ability to match the perfect chair for me. I am being hungry. I said my thanks. My appreciation and knowing that I can relax in the back and be in a level of comfort. The eases the stress of the day. That's why they call them stressless and designer home. Comfort leads the way he's going above. A neon to work with each and every guest. For 100 %, yes, delight. Thank you very much to the staff. Answer the excellent product.
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September 2023 by Carlos Polanco
Daniel at Designer Home Comfort made our purchase so easy. He was extremely attentive and knowledgeable about the product line and was able to help me narrow down to the best sofa for us. He was extremely patient with us as we went through the entire product line up to find what we wanted. I appreciate his constant follow up with order updates as my furniture was being shipped and delivered. Extremely professional, but also very personal.
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August 2023 by Quentin Dunn
Wouldn't recommend purchasing from here unless you are local and can test beforehand. I own several stressless products already and they're great, so I purchased a Stressless Mike sight unseen, thinking it'd have the same great comfort with power controls. Boy how I was wrong. The Mike is extremely firm. Very uncomfortable. I was refused a return or exchange, even if I pay a return shipping fee. This was within the same week of taking delivery.Edit - Not exactly sure what is considered "custom products" at this store. The recliner I purchased was an in stock ready to ship item that was no custom order. The rep told me that their relationship with Ekornes/Stressless is "stressed at the moment" and could not accomodate an exchange. I recommend inquiring about this before purchasing this brand in case you run into problems.
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August 2023 by George Toomey
Highly recommend Designer Home Comfort! Their customer service was EXCELLENT? We bought the newcognac (color) "Emily" power sofa & oxford blue "Mike" power recliner with battery pack on-line. Spoke with Courtney & Daniel.. They were a Super STARs -very knowledge about the Stressless Furniture line ✨ They helped us with every concern & question multiple times..We appreciate their service, & we will definitely be back for more furniture!Happy Customers!
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July 2023 by Cindy Calhoun
I can only rate a 5???? First, I am not related to this company or any of its employees!I purchased my first Stressless Admiral chair and have wanted one for decades. They ran a wonderful sales promotion and I didn’t hesitate. The chair is “over the top” beautiful in dark blue with a stunning cherry wood base (footstool also.). It is so comfortable I don’t believe it but have experienced Stressless before so knew I’d be quite satisfied. The delivery men were careful and efficient and kept me apprised of their schedule, delivering it earlier than expected. I ordered the care kit to keep it in great shape and the warranty speaks to the quality. I emailed them and received a very nice response from the owner, Michael and Sales Manager, Daniel. Thank you all so much that I gave a chair I can enjoy for years to come!!!
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July 2023 by Jai Haze
So the original person I spoke to (Courtney) on July 8th, was an absolute treat. I was looking for 2 very specific chairs, a stressless wing office chair. Apparently they had one in stock and the other was going to come from their NJ warehouse. I purchased the one they had in stock with a brown base and one with a black base. So one I should have received in a week delivered to my door, at least thats what she told me. Now its the 17th and it was supposed to be delivered tomorrow to my door.The shipping company calls me and tells me they made a mistake and wont be able to deliver on the expected date of tomorrow. So.... what does that mean? I told her im going on vacation and I come back in August. We might be able to do it by then or something she said. I lost interest at this point. I could have ordered it from Sweeden and got it in a months time. Thats how I have all the other stressless chairs. Maybe 2 months. But it wouldnt be that far from when I am coming back to begin with. I am not sure what the store is like as a storefront, but I can tell you that I am very unhappy with the results of spending 5k and not getting what i paid for. I requested a refund. I am not playing any funny games. Avoid buying something online from them they have in "stock". As a business owner I would have told my shipping company to TURN BACK around and come pick up the chair that someone paid for. Unacceptable
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February 2023 by Gareth Edwards
In this world of ineffective and poor service I just had to write and compliment Designer Home Comfort for an absolutely outstanding service. Good price, brilliant communication and incredible delivery service. I will without doubt be using this company again. Thank you
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July 2022 by kay comly
I purchased a Stress-less loveseat from Designer Home Comfort in June 2021. From the beginning I was updated and contacted about delivery. We received the loveseat in November. There were some problems and I contacted Designer Home. They immediately began to try and resolve the issues.On two occasions furniture repair people made attempts to fix the problem. Unfortunately, the fix was never quite right. Once again Designer Home Comfort was our advocate, and today we received a NEW loveseat. It is perfect, and we are thrilled. Designer Home Comfort never dropped the ball. I was treated with respect and the problem is now behind us. I would absolutely recommend this company. Very caring and professional, what we are all looking for.
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March 2022 by Lulu P.
01.06 I've been eyeing the Stressless office chair for hubs bday present. Researched for a few weeks and went to a furniture store close to home to sit in one. Unfortunately it was going to take 16 weeks to deliver. So I scoured the internet looking for deals and a shorter delivery timeframe. I called the store and spoke to Daniel, decided on the Wing office chair, leather color and wood stain over the phone. Paid the 2600 then waited and waited. Honestly, I was nervous after 5 weeks without any update on delivery status. After all, I spent a substantial amount on a chair I've never seen or sat on. So I called and was told chair will be shipped to the store in 2 weeks. I called again after 2 weeks and was told the chair was finally getting processed for delivery. A week later, delivery guy called to set up a date. I was leaving out of state for spring break so he made sure to deliver the day before my trip. It took over 2 months total instead of 6 weeks due to color being back ordered but the way things are going right now, a longer delay is to be expected. I would have given 5 star if they had called for an update. Hubby works remote and sits at least 7 hours a day. He loves his chair and no complaints of lower back pain anymore. Everyone was helpful and polite over the phone, good transaction overall given I never set foot in the store.
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January 2022 by mike a.
Best furniture store in town! Great products from Stressless which is quality furniture made in Norway.
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July 2021 by Jack Swanzy
I recently bought an Oslo sofa and 2 large Stressless recliners from Designer Home Comfort. Great customer service before the sale. One of the recliners is on a Signature base, the other is on a Classic base. Sounded like the same recliner to me, only a different base. This was an error. The Classic large is actually a medium sized recliner. Daniel was so rude when I called to inquire about the difference. He said it was my fault for not knowing that they were different sizes. He could have told me before the sale, couldn't he? The recliners are comfortable, so that is not the issue. I would have gladly waited for the larger recliner and paid the extra $300 dollars, or waited for the sale price on the Signature base to come around again. Price difference would not have mattered to me if I had known about the size difference. Shame on them for not informing me.I got a reply from the company that they would be calling me next day to “make things right” but that was an AI message and I still haven’t heard from them.
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July 2021 by Pete Wingrove
Purchased our first Stressless recliner in May and we love our chair. This is the most comfortable chair we own. The store has a huge inventory and we were able to take delivery the very same day. We also purchased some BDI tables that are beautiful. We highly recommend Designer Home Comfort.
