-
December 2023 by Elizabeth Hollis Graham
Horrible! Don’t fall for this fake insurance. It’s not real insurance it’s merely an association plan with no rules or guidelines they have to follow. God forbid you need a high cost drug they will simply ignore your doctor’s prior authorizations. I was actually told by vault employee that they won’t cover any drug over $400 yet they produce a several page formulary with your high cost medication on it. Some time and a great attorney would put them out of business! What they’re pulling is a scam and I repeat this is not real insurance. Try to report them to your State’s Department of Insurance and you will find out they are not real insurance. Hence unregulated and makes up their own rules to deny your claims.
-
November 2023 by Hunter Roberts
Very helpful customer service!
-
September 2023 by Josslyn Arnold
Would give them zero stars if I could. Horrible group! Terrible customer service and dropped our company when claims ran too high. They said our experience would be rated with other companies but they would not renew our plan. They kick off the companies who dip into their profits. Stay far away!
-
August 2023 by Tom Sauerwine
They will tell you that you are part of a group of over 57k employees, and you will find out you are rated as your own group. You will end up not having health insurance for your employees if your claim experience isn't good.
