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October 2024 by H O
Great business to buy reasonable printer ink.
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July 2023 by Roswell Designer
On google map said working till 6pm. I spent 30 min to get here but they closed at 5pm?♀️
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June 2023 by ELENA BURYK
On google map said working till 6pm. I spent 30 min to get here but they closed at 5pm?♀️
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August 2022 by j samples
Cartridge World Roswell takes excellent care of its customers. Maurice is always responsive and timely with any questions or equipment issues.
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April 2022 by Stephanie Ancona
Staff here is always friendly and I'm always able to get ink cartridges for my ancient canon photo printer
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October 2021 by Patricia Williams
I had a very good experience with Diane today at Cartridge World, Roswell. Her customer care was first class! She went above and beyond to give me exceptional service.
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May 2021 by Account
I came here several months ago and began purchasing cartridges for my printer. I was reticent at first because my printer always recognized a genuine cartridge, and I didn't want to have issues with the non-genuine cartridges that they sell. They assured me that I wouldn't have any issues. Well, after a few cartridges, I used one cartridge that entirely stopped my printer from functioning. It would give me error messages and not even attempt to print. So I came and spoke with Diana. She was nice and told me that they had run out of the cartridge that I needed but took down my information and said she would call me as soon as they had new ones come in. I asked her to confirm that she would for sure call me. She said absolutely. She took down my information, and I waited for a call that never came. So, I called them myself after two weeks and she said she didn't remember talking to me. I reminded her of our conversation giving her specific details, and she finally remembered and apologized for not calling me sooner and said to come in and she would exchange my cartridge as promised. I came in and she was already gone. Maurice looked me up in their system and started mansplaining how cartridges and their exchanges work. He said because my cartridge was used he can't exchange it. Diana knew my cartridge was used and had promised me an exchange. My daughter witnessed our entire conversation and she was shocked. I unfortunately had to explain to her that not all small businesses offer excellent customer service and unfortunately women will be subject to mansplaining even if they have a Master's degree. Yes. I know how a printer works. And your cartridge had problems. Never coming back.
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August 2020 by Dayren Tolliver
I called this location looking for toner for my Epson printer. Since it’s a relatively new printer, it’s been fairly hard to find toner for it. Maurice told me that they didn’t have it in stock, but that he could email me links of online stores that did. In the end, I got a much better deal than what I would have had to pay on Epson’s site!
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January 2020 by Alena M.
They were great store in Roswell. Their cartridges are not working well at all the last 1-2 years. They have more and more issues. The nice smart people are not working there anymore. It is not worthy to go there!!!! RAN AWAY !!!!!! ......Rather use Microcentrum, new full cartridges, so great prices. Or use Remanufactured cartridges in Target...1 year warranty, brand new in the paper box and sealed in the cover, tested, 5 % will go to charities, it will show the ink level....
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November 2019 by Glenn H
The store does not refill Epson 288 inkjet cartridges. However, when you Google this specific keyword search, Cartridge World shows up.
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November 2019 by Kimball Toys
I used them for years and got a much better deal on Amazon. I also had to argue with the manager after being a longtime customer about bad cartridges. Ink evaporates was his reply.I would look elsewhere.
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October 2019 by Drone Masters GA
½ at Amazon on all of it. Half their cartridges are clogged or don't talk to printers correctly.
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August 2019 by Glenn Harriman
The store does not refill Epson 288 inkjet cartridges. However, when you Google this specific keyword search, Cartridge World shows up.
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July 2019 by Beau Vinci
Maurice went over and beyond for our business last week. It's people like him who elevate a business and create loyal customers. You certainly have one here. Thank you for your service, Maurice.
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July 2019 by Robert Price
I am really amazed by the level of customer service that Maurice and his staff gives on a regular basis. They go above and beyond each time I visit. Support this business, you won't regret it.
