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May 2024 by ChristInMe }
I don't advise anyone purchase a phone from Boost. I have tried to change my plan and been told I can never change my plan. They state I have a family plan and it is exclusive. I never asked for a family plan. The man of asian descent at this location informed me when I bought the phone that I could change the plan in 3 months. I am not receiving text messages at times and have called boost to ask for help with the problem being that this is a brand new phone. They put me on hold and then hang up when they are not able to solve the problem. I just asked to speak to a manager and was hung up on right after they transferred me. Boost does not care about their customers, profit is their only focus. I am switching carriers. The man that works at this location of asian descent is dishonest. He sold me this phone without letting me know how the plan worked and what I was getting. I don't reccommend Boost to anyone.
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April 2024 by Josh Waldrop
Do not go to this store. Said could not help me.
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March 2024 by Carol Garcia
Worst customer service ever. The Asian guy here is completely lazy and was being a smart A$$ the whole time and laughing at my questions. Sounds like he’s tired of people asking the same questions everyday. Well that’s your job sir ! Wouldn’t give these people my money if they were the only boost mobile in 100 mile radius. This location gives boost a bad name
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October 2023 by Gosia Billedo
The worst customer service! The store manager Steve was rude and unprofessional, rolling his eyes and raising his voice or even looking away to disengage from the conversation. He took no ownership of the issue related to a Boost branded phone and kept deflecting to the retailer the phone was bought from even though the Boost customer service had clearly indicated we must go to a Boost store to get the phone activated. Meanwhile, Steve’s only goal was to get us out of his face and it was very clear he had no intention to help. I wish I could give zero stars, it’s been the worst customer service experience I’ve had in a while.
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August 2023 by James Brown
Pay Bills
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August 2023 by Tyler Lester
They were great friendly n very helpful
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July 2023 by Arlene Maxwell Copeland
We were welcomed, assisted in choosing phones, helped to set up and activate by a friendly and attentive young man. He was able to get us set up without a hitch.
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July 2023 by Lisa Daeschler- Bowman
Wonderful, Gr8, Fantastic experience. Especially ?d Ellie my incredible stylist.
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June 2023 by Lisa Bowman
Wonderful, Gr8, Fantastic experience. Especially ?d Ellie my incredible stylist.
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June 2023 by Norberto Juárez
Bad service ?
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June 2023 by Danny Martínez.
The times I have been there they have treated me well,
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May 2023 by Patrice Neale
My service is very poor I can not use the phone and internet at the same time and every time I make a call it drop
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February 2023 by Sayl German
The weekend guy is the worst, doesn't even try to help, and just sends me to customer support before even I explain the issue. Stay away!
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February 2023 by Thomas Johnson
There were a big help
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June 2022 by Hernandez Huerta
Bad service from the person called Dulce.
