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June 2024 by Lauren P
This is such a great and friendly practice. The people at the front desk are kind and quick to assist you. I had my appointments with Kevin (Jung Soo Kang); he is an excellent and knowledgeable physical therapist. I always received guidance during every exercise, and Kevin made sure I understood each exercise and how it should affect and help my injury. Today, I had my last appointment, pain-free! I'm going to miss seeing them every week. I'm sincerely thankful for all the care I received from each one of them. Highly recommended!
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June 2024 by Zack alger
Lost vision todys had a good session. It sing in not doing ok now thank u for helping me
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June 2024 by David Witherspoon
I worked with the staff at Benchmark after tweaking my knee while skiing. I was impressed with the depth on knowledge and careful attention. The people working there really seem to enjoy working together and that always bodes well. I'm back to my activities!
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May 2024 by David White
Jung Soo at 550 W Crossville Road, Roswell, provides excellent, compassionate and knowledgeable PT care. He is supportive and collaborative, helping me to understand the goals of treatment and succeed. Because of the treatment, I am not only better, but I feel I can keep improving.
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May 2024 by Jessica Bolton
I can highly, highly recommend Dr. Chris Ross and Benchmark Physical Therapy! I came to Benchmark with a very unique set of symptoms from a freak injury almost 20 years ago, complicated with further injuries since then. I was wary of doctors of any kind from having so much trouble with medical professionals dismissing my pain and telling me it didn't exist. Chris was patient with me and helped me zero in on the pain, even if I didn't have the words to make the pain identifiable or easily understandable. Even if neither of us had a clear idea of what was happening to my back, he was able to give me exercises that were able to effect change and progress me on my healing journey and help reduce my pain. I really liked that he was young and made it a judgment free zone where I could feel safe to talk with him about my symptoms, and I was able to get feedback that I needed to finally decide to see a pelvic floor physical therapist. Everything Chris taught me has made it possible for me to continue finding new ways to stretch out what needs it and release all the knots, strains, pulls, and impingements, which was impossible before he helped me understand the principles better. Going to Benchmark was one of the best things I ever did to understand the system of pulleys that has been my muscles operating my skeleton, and I will return to this location anytime I need physical therapy!
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May 2024 by Aquaman Zak
Not sure why this lady Mary at front desk is sassy to customers. She’s got some attitude for sure and me being new to this location. Wow. I have chronic illnesses that trigger my ptsd and fnd.
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April 2024 by Lois Ann Cameron
I am a HUGE fan of this Benchmark location. Chris is AWESOME! He has twice assisted me with injuries. The first time was a rotator cuff tendon injury. I spent several weeks in therapy with 100% resolution. I am now in prehab with Chris preparing for total knee replacement. Chris is assisting with strengthening and helping with pain management while waiting for surgery to happen. I find the entire establishment compassionate, caring yet determined to ensure the best physical outcome. My husband has been a patient here as well, having used both Kevin and Chris with outstanding results. We have enormous respect for them and gratitude for their care.Back at Benchmark for Rehabilitation on my new knee. Again cannot praise this team enough for their investment in my recovery. My care is primarily with Dr. Christopher Ross, although most of the team has participated, they are all wonderful, highly skilled, remarkably kind. Best Benchmark location EVER!
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March 2024 by Kalle Wood
Would recommend BenchMark to anyone seeking physical therapy! Mark was an excellent professional I saw for a few months and experienced great results. Every other staff member I interacted with was very helpful and nice as well!
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January 2024 by Mary Ann Trowell
Excellent PT provided by Adrianna and Mark. Very positive atmosphere. All therapists seem genuinely interested in their clients forward progress. Therapist customize the treatment plan for each patient and modify depending on patient’s progress and symptoms. My symptoms resolved and I have a home plan to follow due to the expert therapy I received.
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January 2024 by Helen Weldon
Andriann asked me not only what was bothering me but what my goals were for myself. She assessed my abilities upon arrival then set goals for ne based on all the above. At each visit she reassed my abilities and set new goals based on my progress. She challenged me but did not push me and I progressed toward the set goals each time. We both were happy with the outcome and they celebrated my progress and "graduation" upon my reaching our set goals. She and this facility are wonderful and have already recommended her and this place to a friend that needs help with her abilities. I know Andriann and this place will help my friend, but I also know that my friend has to do her part of the work too in order to be successful. Thank you Adriann and Benchmark for helping me!
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January 2024 by Sue Mitchell-Wallace
Dr. Chris Ross and the entire staff are excellent in all aspects of patient care. I originally went to Dr. Ross for vertigo. His complete work up and diagnosis revealed additional underlying problems with extreme neck and shoulder tension. His knowledge, treatments ( including a plethora of helpful exercises and dry needling) have brought relief and a fountain of knowledge of self-care so that my neck and shoulders are greatly improved, the tension and headaches rarely occur and vertigo has not returned. Life is now much easier and more pleasant, thanks to the excellent care received at Benchmark Physical Therapy on Crossville Road.
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January 2024 by Kristin Lensch
Dr. Chris Ross and the entire staff are excellent in all aspects of patient care. I originally went to Dr. Ross for vertigo. His complete work up and diagnosis revealed additional underlying problems with extreme neck and shoulder tension. His knowledge, treatments ( including a plethora of helpful exercises and dry needling) have brought relief and a fountain of knowledge of self-care so that my neck and shoulders are greatly improved, the tension and headaches rarely occur and vertigo has not returned. Life is now much easier and more pleasant, thanks to the excellent care received at Benchmark Physical Therapy on Crossville Road.
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December 2023 by Rose Sprayberry
Wonderful PT therapists at Benchmark. Highly recommend. They were able to get me back to my living daily activities and pain free.
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December 2023 by Julie Fincher
Mark and Kevin are true healers that have given me the confidence and strength to get my life back. I highly recommend this team’s services and will miss spending time with this crew!
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November 2023 by Jan Satterfield
Great friendly staff and very knowledgeable in rehabilitating my shoulder for full use of my arm again. Thank you for your kindness
