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“Roswell Town Center is in transition. They are many things to do and see, but the lower section needs some help. The computer Museum of America is on the lower floor but it needs something to lead people to the upper levels. A specialuty food court would help here. There is a small but interesting thrift center on the upper floor. This location would be great if it offered a reason to wander around.”
“The Ameris Bank branch on Hembree Rd in Roswell, GA is the best bank I have ever dealt with. From Beth, the counter person who remembers everyone's name to Kathy French, the branch manager who gets everything done with a smile. Personal service is hard to find but not here. They are great.”
“Tyler is an EXCELLENT MANAGER/PERSON and the right fit for this Location. Whether it’s at the start of or Near the end of the Business Day Tyler Displays professionalism that suites my expectations of a Financial institution. I would like to acknowledge/praise Upper Management for Assisting Tyler with continuing to Make this Branch an Integral Part of My Banking Business as it is important for me that the Experience is Of Quality and Efficiency.”
9AM - 5PM
1010 Mansell Rd Suite 100-110, Roswell
Banks
“Rose and the rest of the team at the Mansell Road LGE branch are outstanding, very professional and so friendly. They take care of us every time me or my wife go there. We are incredibly happy to bank with LGE and I always appreciate the fact that Rose knows me by name and asks about my family, as she remembers them too.I did read the review about the toxic work environment created by the management at this particular LGE branch. One time I witnessed an older female manager be very condescending to a hard-working LGE employee and that surprised me. So there may be some truth in the claim that at least some managers at this LGE branch might like to improve their emotional intelligence in order to become better leaders.”
“I was dropped off by Uber to do banking at chase. Left my phone in car. Taylor-miller used his cell phone and connected Uber tracked down driver had phone delivered. Great hospitality for chase and Roswell as a city”
“Bankers are very professional, helpful, and welcoming. This time I had the chance to work with Sharon to request a new card and deposit money. She patiently answered my questions and walk me through the options that I have. She is so nice and helpful.”
“Carlos is outstanding addition to this branch. He truly went above and beyond for me. I know this transition from Suntrust to Truist has been very difficult on everyone including their employees. He helped the process of this transition go much smoother. He was attentive with all of my needs and made sure to accommodate all of my requests, as best as possible! Highly recommend seeing Carlos for any of your bank needs when visiting this new Truist location. Thank you Carlos! Your efforts do not go unnoticed!”
“Upon entering the bank, I observed a short line with only two customers ahead of me. However, I noticed that only one out of the two tellers was occupied (Anita). After waiting for a few minutes, Mac (Branch Manager, I believe) informed us that the second teller, Yonka, was logging in and would assist us shortly. He apologized for the wait, and I expressed gratitude for the communication, highlighting the importance of not being ignored in such situations.Once Yonka logged in, I was assisted by Anita. However, two significant issues arose during the transaction. Firstly, despite initially planning to perform a mobile deposit, I decided to cash the check in person. I inquired with Anita if non-account holders could cash checks, and she affirmed, stating that I needed to provide two forms of ID. Unfortunately, she failed to mention a $7.50 charge for cashing the check, which I discovered only after receiving my funds. While this fee may not be financially burdensome, it raised concerns about the potential impact on someone needing every dollar of their check.Upon questioning Anita about the omission, she acknowledged not informing me initially and apologized for the oversight. The second issue arose when Anita asked about the reason for the check amount (Did you sell a car?), presumably due to it being a business account transaction. I chose not to disclose the details, considering it a personal matter outside the scope of this banking transaction. I found such inquiries inappropriate, especially as I am not a frequent customer/account holder.Despite these concerns, the transaction took 10-15 minutes due to established policies, which I understood and accepted. Mac intervened on two occasions to approve the transaction, expressing gratitude for my service as he observed my retired army veteran hat. Overall, despite the initial hiccups, the experience was pleasant.”
“I recently had an issue where there were 8 fees of $29 that hit my account due to a hold of $100 from a gas station, never happened before but the manager deleted the cjarges needless to say i was very grateful. I hadnt recived any notifications while any of this was taking place which was unusual. They recently updated theyre system and i think that played a part too. Anyway they resolved the issue. I think i will remain a customer.”
8:30AM - 5:30PM
1570 Holcomb Bridge Rd #345, Roswell
Banks
“There was an honest mistake that had happened on my account, and I spoke with Gina Wood and she turned it all around for me. So it worked out good for me in a way. She has GREAT customer service!! Thank you Gina for your help!!Jimmy Boney”
“Bunmi Abiola Akinnifesi service was both fast and highly professional. Exceptional customer care and financial expertise, making it a pleasure to work with him. A true asset to the institution.”
“I have been a very satisfied customer of Synovus Bank for many years throughout their growth as they have built their brand. I’m a Customer for Life! Thank you to everyone at the Roswell branch for knowing me on sight and for their caring, professional assistance and guidance!”
“This is the BEST Suntrust branch I have ever been to!! The people here are dedicated to helping with a very uplifting attitude. My sister had gone in this branch to get help with an account issue and Aretha was so wonderful to her. She stayed dedicated to getting her issue resolved as soon as possible and was the sweet human to have worked with. Thank you for all of the help!! I will be telling others to come to this branch because of her kindness and professionalism”
“Came in the other day and sat with one of the bankers, Mena, about potentially moving banks. He was very personable and knowledgeable about all Wells Fargo has to offer compared to others. I could not have been any happier with my experience at this location. Everyone seems friendly and they really do care and know what they are talking about. I will definitely be moving banks!”
“I just wanted to say thank you so much to the branch manager Jason for going above and beyond to help me with my complaint. You turned a bad situation into a pleasant experience. I appreciate your top notch customer service.”
9AM - 5PM
855 Woodstock Rd, Roswell
Banks
“Vinita and tysia are very excellent and helpfull persons...they helped me so much....I appreciated their help very much..... I want and if I can to give them 10 out of 10...”
“I had the pleasure of working with Perla N. to open a business account, and the experience was fantastic. She explained everything in detail, ensuring I understood all the aspects of the account. Perla was transparent, friendly, and professional throughout the entire process. I’m definitely recommending my friends and family to come to this bank and open their accounts with her. Highly recommend Perla!”
10AM - 4PM
700 W Crossville Rd, Roswell
Banks
“I have had only positive experiences with this bank and Iliyana Brewer was especially helpful to me after my husband passed away.She guided me through all the financial arrangements I had to make and made me feel welcoming and comfortable.”
9AM - 5PM
1120 Woodstock Rd, Roswell
Banks
“I had the occasion to work with Christopher Vadnais in setting up a new account and handling some related details including a safety deposit box . This man was outstanding in his handling of a rather complicated account and was very pleasant and knowledgeable in how things were handled. Being a retired president and/or vice president of several major corporations in the US I would say that Vadnais is a rare employee. You are lucky to have him. Gary A, Baum.”
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“This is the best bank I have ever banked at I have been with them since 1999 and have no intentions of changing Michelle the branch manager and all her employees are the best in the world they go out of their way to make everything right and give all the help they can.”