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January 2024 by Lisa Bowman
Lorain is a marvelous new mom who knows her mechanical stuff. Helped me with the check engine light diagnostic. So we now know what we are dealing with.Also, Trent not only helped me get the correct battery for my garage door opener, he installed it. Furthermore, he helped me pick out a pocket knife that I have needed to cut boxes at my work.
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January 2024 by Gaurav Sharma
Did not get the parts I was looking for
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January 2024 by Christine Marie Pappas
Trent was outstanding and on a matter of 5 minutes was able to assist not only myself but two other customers with headlamp issues!!!! He just gained more business with three new customers!!!!! I live in flowery branch and the autozone out there the girl working the counter was rude and had an attitude I work out here in Roswell and will now sop at this location only!!!! Give that young man a raise he is an asset to your company!!!!
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January 2024 by godiva swagga
Buyer beware, windshield wipers are no longer sold in sets. They have to be purcahsed individually. Maybe I am late to the party, but I never thought I would spend $75 for windshield wipers. The staff is attentive and friendly.
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December 2023 by Marynna Lindsey Kerce
Wonderful service! Friendly, fast, and effective. Thanks
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December 2023 by Sean Battles
Best AutoZone ever. both management and all the associates have great attitudes.if they can do it they will!
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November 2023 by Chris Plessy
Store opens at 7:30, showed up at 7:36 and the door was locked. There was a guy inside counting money in the register, he looked at me when I pulled on the locked door, and then went back to what he was doing. Didn't give me any kind of acknowledgement that he was coming in a minute, to wait, a head nod, anything. Just ignored me and went back to counting money. Went down the street to Advance where they were happy to have me.
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November 2023 by Roberto Martins
Parts are available, prices good but this location didn't help me much when I went to pick up my online order. In other locations people have been more helpful
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September 2023 by Benjamin Carper
I had a positive experience here when I went in for a new battery. I had AAA come out to my apartment a while back and they installed a battery that wasn't listed as compatible with my vehicle and it suddenly started doing all kinds of weird things like sputtering when turning on in the morning, power steering being flaky, and a lot of shaking. It occurred immediately after I got the new battery so I suspected this was the cause and just bought a new battery from AutoZone which they installed at the store. The man who helped install my battery had cleaned up the battery connections and everything which was helpful. My check engine light disappeared immediately after the new battery was installed as well as brakes seem to work better and the car drives far more smoothly, so I am extremely happy now. It was incredibly frustrating to have my car partially incapacitated by AAA so it is really nice to have it working again; will definitely be returning to this store in the future.
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September 2023 by James Stainback
These people are either incompetent or thieves, I will let them choose. I ordered parts for instore pickup. I got the message the parts had been pulled and were ready to pickup. It was raining today so I was in no hurry so instead of picking up the parts I paid for in the morning, I decided to pick them up in the evening. Big mistake. Either they lied when they sent me the email that said the parts were ready OR they sold the parts I had already paid for to someone else and did not bother to tell me. So I go by to pick up the parts that I was told were there and nobody can find them. I wanted to be ready to install them in the morning, but it looks like I have to find them somewhere else.I would have understood if I had gotten a message in the morning that they had an inventory issue and did not actually have the parts. But to tell me you had them and had pulled them and they were waiting for me and I show up and they are not there? Completely unacceptable. This place is a waste of your time, if you have to pay more, do. But do not trust them.PS you can always tell when they really don't care when you get a canned response like the one below. Pathetic. Oh and because it was an online order and they have my email address, it should be EASY for them to look up my email and send a personal response. Again, they want to look like they care without actually caring.
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September 2023 by Erielle Lowe
The entire staff has great customer service and smiling faces; ready to help/assist. Thank you Patrick for helping me (technically did everything lol) while putting oil in my car!
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September 2023 by L M Trip
It's only because of one guy this sales associate Trend he's such a pleasant dude to talk with 150% customer care is what I've received each and everytime he's very approachable and knowledgeable and always willing to help. Go to extra mile.!
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September 2023 by William O'Neal
TJ is the truth. I was outside looking under my hood and he was helping someone else, I didn’t even have to ask for help, as soon as he was finished he came straight over to me and just started helping. Great guy to have on y’all’s team!
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August 2023 by J Daniel's
I came here because the coolant light in my car car came on. The young man who helped me was very nice. Showed me the different kind of coolants. He also showed my how to put it in my car and the safety process. I learned something new and fixed my car. Great service. If you have car troubles this is the place to go
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August 2023 by Jennifer Salvadori
Super helpful and knowledgeable staff. Had all the things that we needed in stock and helped us swap out a battery in minutes. Manager Lauren fantastic!
