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November 2023 by Google user
Sousa \\u0026 PJ installed our new palladium windows. No more single pane; double now. Of course these guys had to lift 100 pound windows 14 feet up the outer wall. This team knows how to do it easily and professionally. Thanks ABC!
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October 2023 by Jim odenwalder
Sousa & PJ installed our new palladium windows. No more single pane; double now. Of course these guys had to lift 100 pound windows 14 feet up the outer wall. This team knows how to do it easily and professionally. Thanks ABC!
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October 2023 by Dennis G
I had a wood deck replaced and expanded with composite material, and also had a staircase installed connecting the deck to the patio underneath. The deck included a water removal system, making the space under the deck usable during inclement weather. It's been almost a year since I've had this deck installed with America's Best Choice. I am absolutely thrilled with the quality, service, and craftsmanship that went into this project. The initial designs were presented very clearly and really helped to visualize how the deck would look. Robert Skelton, the project manager, was amazing to work with. He answered all of my questions, talked me through material and design options, and guided me through the whole process with the utmost professionalism. He maintained communication throughout the project, and has even answered questions I had for him post completion. Really wonderful company to work with and the deck space I'm sure will last for years and years to come.
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September 2023 by Jay Sullivan
Every step of the process was smooth. I got 5 estimates and went with ABC. The Quality of their product is excellent! Great value for the price. Jim, the salesman didn't do any high-pressure stuff, just good advice, then waited for us to make our choice. Paulo, the Lead Installer and his entire crew were Professional, courteous, clean and very thorough. Nadia and Servann in the office were a pleasure to work with. I wished that I had used them on previous jobs! I highly recommend ABC!
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September 2023 by Orlanda Copeland
Excellent Service. Prompt/Quality Service. Very helpful made sure curtain and blind were placed back with care. Cleaned up really well. Thank you for such great service. 18 windows installed today. Villa Rica GA. Job completed within 8 hours. Again thank you so much.
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September 2023 by Michael O
FIRST RATE team of ****** **************************** and ********. *** did a window job for this house 7 years ago before we bought it. Now we wanted another big section done and they came out and the salesman actually remembered setting up this househad us in file, etc. It took only about 2-3 weeks to order and receive the custom window frames, and then they came out and finished the job (11 windows) in 2 hours. This included pulling out old windows and frames, installing new windows, framing up the whole outside with custom cut vinyl, and then caulking inside and out. Another huge call out to their professionalism is that they cleaned up everythingeven small scraps that fell into the gutter during installation. They set out a tarp to collect all trash and debris, and the *********** was kept to one manwho wore cloth covering over his shoeswhile the rest remained outside at work. The inside was vacuumed up, and the outside was also left spotless (including blowing some extra leaves off the patiowhich really made the experience even nicer). These guys were fast, professional, quality-focused, and friendly with a sense of purpose. Our final phase 3 for window completion will definitely rely on *** (plus, lifetime guarantee from such a reliable company makes this a no-brainer).
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August 2023 by Shawn Farris-Rios
Kudos to America's Best Choice Windows for providing top-notch quality in their products, and special applause to Mark Martin and the skilled installers for their exceptional work! Your commitment to excellence is evident in the flawless installation of these windows, enhancing the beauty and comfort of the entire space. It's evident that you have a dedicated team that takes pride in their craft, making the experience truly outstanding. Well done! ????
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April 2023 by Andrew N.
Going through TrustDale I chose this company to replace an old fence. This was in August, 2022. I am still (April, 2023) dealing with issues caused the contractor America's Choice (American Fence) chose to perform this work. In addition to having to call to have clean up completed, I also had to have agent fill in holes in yard caused when contractors replaced fence poles. I was also without phone and internet for some time because contractors cut phone line. Lastly, I just received a notice from lawyer/collections for AT&T that I owe $260 for cable line repair which America's Choice did not pay when AT&T billed them.
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March 2023 by Kim Redman
Great experience both times we had windows installed. The only thing I'm not happy with is his truck leaked oil on our BRAND NEW Driveway ?
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January 2023 by John Prestigiacomo
Replaced my windows, siding, and a fence with America's Best Choice - everything worked out very well. Salesperson Ryan was very helpful and never pushy, the work was priced right and done exactly to my specifications. Communication was very good throughout the entire process.
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December 2022 by jessica ford
This year we decided that we wanted to do some much needed work to our house. We recently had a house in our neighborhood that was completely redone and it looked amazing and our neighbor was very happy with the work that Americas Best Choice had done with the outside work on the house. We were really nervous about choosing who would do all this work to our house. We had a few different companies come to do estimates and we were really happy with our sales person James and Marty. They offered the best deal with what felt like a very thorough and reliable company. They came out numerous times to make sure everything was in place before starting any work. We signed everything back in March and they were completely transparent about supply chain issues back then and we were made aware upfront how much time they estimated it would take to get everything, windows, lumber, siding, etc. They notified us the day everything was in and what time they would start. They morning they were on time with starting with the roof first and they finished in it same day, while doing such quality and efficient work at the same time. They cleaned up thoroughly afterwards and were done by 6pm! Next they started on windows, replacing siding, and we completely replaced our wrap around deck. The crews arrived every day on time and worked around the clock for days. Once the deck was finished Robert and Louis came to do a walk through to make sure we were happy with the work. This being a very large deck there were areas we discussed with them and they came back at least 5 times and corrected areas on the deck until we were completely satisfied with all of the work. We were constantly amazed with how much Robert and Louis listened to our concerns and went above and beyond what we were expecting with contracted work to make all the finalized work exactly what we were hoping for! There was never any issues when discussing things we weren’t happy with getting fixed promptly. The only major issue that happened was when the painting was done they had to get paint from sherwin Williams 2 separate times to finish the second day and somehow the store mixed the shade a bit lighter on the last batch. Once they finished painting and everything had dried we noticed it was off. They came by to do the final walkthrough for the painting and when we discussed this with them they went out of their way to fix it immediately. Instead of just touching up areas that the shade was off they completely redid the paint on the whole house making sure everything looked perfect! The finished project with the paint and siding actually looked way better than I could have imagined! We have heard and read so many stories about home remodeling. If we could go back and start over we would most definitely pick Americas Best Choice. If you want thorough, dependable, honest, stress free work done I highly recommend them! I want to especially thank Robert, James, Marty, Louis, Matt, Ronaldo, and everyone who put so much time and effort into complete transforming our house!
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November 2022 by Frank Destadio
America's Best Choice was OUTSTANDING. Everything they did was without a doubt above and beyond what we expected. Their entire company was fantastic. Their leadership and craftsmanship were continually above our expectations. Finest company to work with we've ever used. Try them first when you start thinking of a firm and you will be absolutely overwhelmed.Frank Destadio
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October 2022 by Fritz Schlabach
Outside Upgrade—siding, windows and patio door, gutters, decks, and new paint job: America’s Best Choice (“ABC”) recently finished a major upgrade for our home. We had cedar siding and had been in a losing battle with the birds, Carpenter bees, and weather, and it was high time to upgrade. We struggled through a number of different company bids and selected ABC. We have nothing but high praise for ABC and all of the wonderful people who worked with us. From Charlie, who did the proposal and was our first great exposure to ABC, to the personal touch from Lisa, one of the owners, to working with Kyle and Ronaldo who managed this major undertaking. Their responsiveness, attention to detail, their concern and visibility to both us and the work crews—from the siding, the windows and door replacement, deck, chimney, gutter, and paint guys—all were wonderful, pleasant, responsive, and great guys who paid attention and did excellent work, and always with a smile and pleasant words. All of them working together brought this huge project in on time and on budget. We are very pleased with the outcome and so thankful. We highly recommend America’s Best Choice as a premiere company to work with!
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October 2022 by kenneth railey
I had all my windows replaced in my home in several phases. America’s best choice did a great job and we’re always professional and efficient and I would recommend this company to everyone. I did my homework before making this large purchase and had several companies come to my homeAnd demonstrate their product and give me quotes. Americas best choice provides the best product at the best value. Thanks guys for making my home look beautiful!
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October 2022 by Kenny Bittick
Quick version: you’d be better off trying somewhere else, wish I had gone with another company. Lots of issues with America’s Best Choice but 2 big issues that lead to this 1 star review.First and biggest issue was theycompletely forgot my order. I had a large window and siding job on my house with 28 windows and was told it would be 6-8 weeks for the windows to come in. I paid my deposit and didn’t hear anything for 4 weeks. I finally called to get an ETA and was told it would be another week. After not hearing anything for over a week, I called back and was told that they actually FORGOT to place to my order…. So not only did they forget to place this large window order, they lied to me when I asked. Then they told me it would be ANOTHER 6-8 weeks. Windows finally came 8 weeks later.The second issue (actually a lot of issues bundled into one) is the inefficiency of the whole office and operational. As mentioned above the office forgot my order and lied to me about the order and who knows if they would’ve even known had I not called, that alone is enough to steer clear of the business. There is also a pretty significant gap between what the salesmen say will happen and what is actually delivered. When I asked about such things the Project Manager just said that’s not how they do it. Lots of over promising and underdelivering. Communication from the business to the customer is terrible. It is very unclear who the person of contact is for you job, I could write a lot about this but in summary you have no idea who to call if something is wrong or when you are supposed to get contacted.The finished project does look good, but I started this process in Late March and we have finally finishing in early September. If I could go back in time I would pick a different company for this project and you probably should do the same too.
