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February 2020 by John Marinacci
I'm a current customer having an issue with my alarm for 2 days now, and have been calling for 2 days to get no answer. Jist rings and rings, called over 10 times.... Probably better that way, because the girl that answers the phone is rude as all get up. Guess I'm looking for new service.
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January 2017 by Sara P.
Very poor customer service, this is coming from a customer of over 12 years. All was fine when they collected our payments, when you have a problem, the poor service shows. Had a problem with the alarm, found out it wasn't working as we canceled phone service a long time ago. No understanding for our families safety concern nor the amount of payments we've made in the meantime, Just told......This is why we ask customers to test their alarm monthly. Not how you treat a customer after so many years! We are switching service, sad they cant retain long time customers. Definitely would not recommend.
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March 2014 by Brandon Moore
I used to be in the security business for sales and this company is top notch..... local and friendly.... trustworthy and affordable... lower than most of the big names
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March 2014 by Brian Atkinson
I was searching for an alarm company that didn't have the usual inflated rates of the big brands, that would be able to use my existing wiring, sensors, etc. and that had some kind of remote activation & alerts feature. Although I knew exactly what I wanted, it was proving to be a difficult task. I just happened to drive by Actio one day and stopped in and met one of the owners there working. She sent her son over later that day and they got my business set up with exactly what I was wanting, for a very reasonable price. Installation was a breeze, they showed up on time, and were very professional. It feels good to be doing business with a family & locally owned business.
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April 2013 by Tracy M.
family owned and trusted...... I love calling in during business hours and speaking to someone who actually knows me by name and not by a #.... truly I don't know what took me so long to switch to a family owned security business since I love all other family owned businesses in town..... did I mention they SAVED me money.....
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March 2013 by Tracy Moore
trustworthy, family owned and operated in Roswell for years.... truly that local family protecting your family and business..... Thank you....
