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October 2023 by Reepal Patel
So I normally do not write negative reviews, but this warrants one. I walked into USA nails at 6:28 and asked if it was too late to get a gel mani, the owner of course said no it’s not. Then I was seated with this guy that looked to be new and very bothered to do my nails.I showed him where I had broken two nails, and after he filed them, I asked him to make them even or put on two tips so they would look even. He then proceeds to rudely say “why you don’t tell me earlier”? Excuse me sir, I should have told you to file my nails evenly?As you can see below the nails look ridiculous if they are not the same length.I told him I did not want the gel polish and just a manicure was fine. This is what I walked out with. No lotion no clean up. The worst part? The owners saw me end my appointment, with no concerns of why. Or the worst part maybe I still paid $15 + tip for the horrendous nails that someone else will have to fix.I come here because Kennesaw and Atlanta are becoming too much of a mission to drive too, but save your money and go to any other salon where they will treat you decently.
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October 2023 by Marissa Gamble
My toes were cut in 3 places then I said STOP! My daughters nail tech just up and left the job leaving her feet covered in wax and wet towels, we had to ask for someone to finish. Owners could not provide proof of license and did not apologize for the poor service. Everyone just keep lowering your expectations and you will be good with poor service, lack of skills, and no monitoring of licensure of nail salon owners and workers. This is our America now.
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October 2023 by Cheryl Erwin
Tracey is awesome! She does mine every month and I get lots of complimentsOn my nails! Would recommend!
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October 2023 by Sanette Pagliarulo
The pedicure was the worst I ever had. I paid for a deluxe . The lady did not use any pedicure tools except for clippers. When she started painting my toes , I showed her my heels and the only response was” it is good”. I thought she was going to scrub it , but nope , put oil on and started painting. The nail art was good, that was another employee doing it. ! I did not want to make a scene. Last time I will use them.Services: Nail art
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October 2023 by Tara Palmer
I got a pedicure here for the first time before vacation. Two days into my vacation the gel polish started chipping and peeling. I went back when I got back into town and they said since it was more than 3 days they would have to charge me to polish them again and blamed me for “picking” at them. I have never had an issue with gel polish doing this before. I will not be going back and do not recommend them. Very unprofessional.
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October 2023 by Haileigh Sealock
I’m a long time customer of the nail salon and i will never go back after this last time. I asked for black nails with chrome on top. She did it and asked if i like it. I said yes and she made a disgusted face then proceeded to add more making my nails completely purple except the borders were black so they looked dirty. I went back to get just black since they looked terrible and was told i would have to pay unless they just do a black coat over it. I said okey to the coat of black and it’s already peeling off an hour later.Services: Nail painting
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October 2023 by Tina Nadeau
First time here. Loved it. Will be back. The lady that did pedicure was meticulous, gentle and did a great job. The man that did manicure was also great and meticulous with my cuticles. Came around 10 on Saturday and no wait Gave four stars because I think all staff should smile warmly being from the South. I would have loved for the manicurist to switch sides of chair versus me twisting around
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August 2023 by Kelly Kollman
I went there to get my nails and toes done for my wedding a few weeks ago and they were amazing and very friendly! I went back today to get a fill in and they were just as amazing and friendly I will definitely keep going back!
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August 2023 by paige Scoggins
Very well managed and everyone is very efficient..loved my pampering.. but would have loved the new massage chair while getting a Pedi
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May 2023 by taffi Foltz
Great service by a young gentleman. I decided to do something out of the norm with my nails, and he did a beautiful job! I couldn't be happier!
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May 2023 by Ashley Stine
I went with my mom getting my nails done and I got short nails ombré I was told it would be $50 over the phone and I came in and got SHORT acrylic nails and they charged me $60!!! Saying that my nails were “long” when they weren’t. And I have pic proof they aren’t and he charged me more.Left space between my nail a cuticle that looks like they’re already falling off and they aren’t.DONT COME HERE THEY LIE AND CHEAT THEIR WAY THRU YOUR NAILS!I have never had such bad service and rushed service in my life!Took him 20 minutes to do them and they look like my 5 year old did it.Completely awful! I’ll be posting of Facebook what they did too!Service: Acrylic nails
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May 2023 by Jessica Wilson
Wait was expected for a weekend! Love my nails, did a great job on my pedi! Reasonable pricing and everyone was friendly!Services: Acrylic nails
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May 2023 by gracie barlow
Love the owner. Known her for years but everytime I use this salon they mess up my shape and I’m extremely clear abt what shape I want. Hate paying $80 for something I’m unhappy with bc it’s too late to change by the time they mess it up.Service: Acrylic nails
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March 2023 by Ja'cobi Atwater
I went to this place for years . I will no longer use this place . It has gotten very unprofessional. The Nail tech cut my finger with tool and argued with me about the price afterwards. I do not recommend this placeServices: Acrylic nails
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February 2023 by Brenda Brooks
I'm a senior and the technician was so condescending and treated me with no respect. She never greeted me and told me my nails were old (I assume she meant it had been awhile). Nails are a luxury on a senior budget and I immediately felt she was looking down on me. I was raised to always respect older people. She was completely condescending. She kept pushing my fingers and telling me to relax my fingers. I'm 74 with arthritis in my hands. I told Tracy I didn't appreciate how I was treated. She told me to come back and she would give me a discount. I don't want a discount I wanted to be treated with respect. KEEP YOUR DISCOUNT BUT TELL YOUR EMPLOYEES TO TREAT PEOPLE BETTER. I will never grace the doors of this shop.Service: Acrylic nails
