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June 2023 by Marcia Stafford
2 stars for the store being stocked and neat. You lost three stars for the employees being inattentive and rude. Customer service goes a long way and these ladies need to be retrained.
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May 2023 by Pitch Adder
Staff was friendly and helpful and kept the store organized and clean. Will definitely be going here again!
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March 2023 by Wendy barrett
Walked in to use a coupon. Ended up leaving a paid item behind. Bummer there were 2 reps there but none reminded me.
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October 2022 by Sherrie M
Horrible store experience. The manager Cindy is very rude. She has a corporate background in cosmetics and licensed stylist. She has no people skills. The products are coimg in more after covid. The store is better stocked with some things. Items are definitely in the wrong place and price point. I showed her and she didn't care. She told me either pay or put it back. I called corporate who made it right. All of the items were in the wrong place. This is not the responsibility of a customer. I could understand if it was one item but multiple. If Rome had another actual beauty supply store Sally's wouldn't thrive here. I use them when I need an item immediately. Normally I order from Atlanta beauty supply or All in One. A lot less hassle with better quality products.
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September 2022 by Ellie Holland
Rome GA Sally's beauty supply the girls got here at ten closed and locked the door and told us to wait 15 more minutes. Poor customer service!! They open at ten and refused to let us in at the time of opening. Store number 1420 located in Rome GA very unprofessional
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May 2022 by Elizabeth Rios
Rome GA Sally's beauty supply the girls got here at ten closed and locked the door and told us to wait 15 more minutes. Poor customer service!! They open at ten and refused to let us in at the time of opening. Store number 1420 located in Rome GA very unprofessional
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December 2021 by Savannah Money
Had a great experience here! Ansley greeted me when I walked in and helped me find everything I needed! She was super sweet!
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September 2021 by Brandi Palmer
I always buy my hair dye here and they were out. The truck was running behind. The lady told me to check back that it should come later that day but to call so I didn't waste time and gas incase if it didn't make it. So upon calling back the truck had came as did the color I was after. So the lady held it for me until I got there and was also very helpful with suggesting products I was after but didn't know what to get but upon telling her what I was trying to do, she offered the right products and they worked amazing! So thank you Ms. Maria!! She's very knowledgeable and very kind. Sally's, you guys have got a great person on your team.
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September 2021 by virginia ramirez
Love this store !!! Management is on point and know what they’re talking about … keep up the great work ladies
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July 2021 by Jessica Lansdell
What's with the charging of $.15 per bag? Why do I have to now buy bags in addition to the very expensive natural hair products I came to purchase?
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April 2021 by Kristen Pike
Pretty ticked off that I just spent a bunch of money in here and they charged me for a bag for my items! Not good business practices if you ask me. And on top of that, they are still forcing you to wear a mask as soon as you walk-in the door.
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March 2021 by BROOK COX
When the "pandemic" started and just as mask were just starting to be "mandated" I walked into the store and the associate was at the back of the store and yelled out, "mam you can't be in here without a mask." It was in a rude tone and so I walked away and haven't been back. Apparently they are super liberal because its just mainly shampooBottles and hair color., but you can walk into grocery stores and clothes places and even though there's a sticker on door about mask, no one is policing mask wearing and its more of a "to each their own" Mask arenjust petri dishes anyway. I guess they're scared someone's gonna sneeze and its gonna jump in a bottle!I see their sales have gone down. Maybe they should consider its due to their strict policies
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January 2021 by sergey morozov
Staff was helpful, but called me a lady when i had a visable moustache. NOT friendly to trans people. Take your business elsewhere
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November 2020 by American Phoenix
I love Sally Beauty Supply! They always have what I'm looking for, and the staff are friendly and helpful whenever I have any questions. I definitely recommend Sally to anybody looking for some self pampering.
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October 2020 by John Smith
The women were knowledgeable and helpful!
