-
March 2024 by Bucs Fan Harrell
Ordered like $60 worth of food and didn't receive my drinks or sauces that I paid for had to get a refund for those items.
-
February 2024 by Greg Hall
Great pizza and bread
-
January 2024 by tina sitton
Awful pizza. Very tough and extremely greasey. Never had cheese pizza that was greasey. Will not order from there again ever. Wasted $30 on food that was not eat
-
January 2024 by robert ratzmann ii
WORST CUSTOMER SERVICE IVE EVER HAD!!!!ordered online and was a few minutes late after picking up a friend from work; got there and the girl said that they, Gave away our order to the WRONG PERSON; had us wait another half an hour and I HAD TO KNOCK ON THE WINDOW TO GET ANYONE'S ATTENTION!woman who came to the window couldn't be bothered to care or even act like it was her responsibility to have any kind of customer service skills at all; even though I live out of town and made a point to order online so we could get it and go.I've been ordering Pizza Hut for years but I will never EVER order at this location again and would not recommend anyone bother with this store, it's a 0 stars as far as I'm concerned!!
-
January 2024 by John White
You pay that much for a pizza and then you get very little
-
November 2023 by Silver Dollar
Food was excellent! The service was slow. I could understand had they had alot of people but I was the only one there. I waited roughly 10 minutes before anyone acknowledged I were at the window. I saw the young girl that was working, laughing, and cutting up. Customer service is ridiculous,,but the food was on point. That's why I left 3 stars.
-
October 2023 by Maria Lawrence
The worse customer service!!! I placed my order and the email I received stated it was going to be delivered to my house at 9:19 at 9:30 I called and ask information regarding my order. The MANAGER stated there were not door dash available to delivery my order. I asked to see if she could please give me an estimate of how long it would be. She stated she did not know and stayed quiet. I asked how do I supposed to know how much longer I needed to wait for my order if I have already waited ONE HOUR. She did not give me an answer until I told her then I needed it to cancel my order she said well I can call them and see if they can give me an estimate of time and then YOU call me whenever you think you have waited enough!!!!! She is rude and unprofessional and the TITLE OF MANAGER is too big for her!!!!
-
October 2023 by Cheryl
Always yummy & always on time
-
August 2023 by Antoine Posey
I can order it on my phone and they will have it ready for me when I get there.
-
August 2023 by Denise Brown
The person taking the order was anything buy helpful. I ended up ordering online. Absolutely the worst pizza I have ever ordered from anywhere. The crust was tough and chewy, little to no topping and apparently "forgot" the cheese. The only positive thing I can say is Door Dash was quick and friendly. I will never make the mistake of ordering from any Pizza Hut again.
-
August 2023 by JC Fleming (Caine)
Ordered over phone charges my card 3 times then delivered by door dash that also asked for charge, said they credited my account back but never did, I had to use my son's piggy bank money for THERE SCAM!!! NEVER ORDER FROM HERE
-
July 2023 by Debra W (LadyDee)
Sarah has the best attitude I've seen in a long time in a Pizza Hut ..
-
June 2023 by Andrea Peppers
Pizza wasn't cooked all the way.
-
April 2023 by Anita Osborn
Has Pizza Hut chgd something w their pan pizzas?? ? YUCKI used to LOVE them. Got one tonight (w breadsticks & cinnamon sticks)... all the toppings for pizza were 'correct' but the taste was WAYYYYY OFF. NOT GOOD!!!!!I ate part of 1 piece & 1 breadstick (even tho they were cold - because I had to sit in the drive-thru to pick up behind another car for 10 min... I had ordered & pd online & sd I would pick up in drive-thru)...Shorter Ave Rome Ga.Everything went in trash!!!! :((Just recd survey abt food etc... & I told them it was $$$ wasted.. They asked how they could make it right- I sd REFUND!We'll see if they care abt cust svc....
-
April 2023 by Christi McLemore
Best Pizza Hut in Rome! Friendly employees and pizza that looks and tastes like whoever made it actually enjoys their job.
