-
February 2024 by Vicky Ballard
The estimate was very hurried and unconcerned. Didn't list all that was wrong. Had to point out some things myself and still not listed on estimate.
-
October 2023 by Richard De Somer
Could have done a better job in my garage...clear coat peeling off...fish eyes on hood...wrong tail light...very unhappy with their work
-
September 2023 by Guadalupe Cedeno Rolon
They were able to get my vehicle done sooner than I thought. I didn't have to worry about having to call my insurance myself since they took care of that too. They even kept me up to date on my vehicle via text.
-
June 2023 by Christopher Correll
This business understands the forgotten art of customer service. Straight forward and polite while keeping me up to date on my vehicle repair. Definitely recommend this business.
-
April 2023 by Silver Dollar
They waited several days to call me back. By then, I already had my truck in the shop getting a new glass installed.
-
April 2023 by jessica shropshire
Unfortunately, my car was totaled out by insurance co. Hopefully won't need these services again.
-
February 2023 by Kenneth Schweizer
Excellent Service with regular updates AND friendly staff, what more could you ask for?
-
October 2022 by Ginger King
Excellent customer service and great work!Services: Painting
-
August 2022 by pearl cuffy
Theses Are Good People ,Very Nice And Respectful In Doing Service And Helping People, And The Front Desk Clesk Mrs Debra Was Very Nice And Helpful, And The General Manger Dave Really Was Great And Patient In Helping Me In My Situation. Being In Rome, Ga This Place Is The First Place As Meeting And Getting Good Help, In The Service They Do Do Have To Help You. This Is The Place To Go. .
-
August 2022 by Gary Lowe
They did a great job on the repair.Constantly communicated each step of the wayVery nice and professional
-
August 2022 by Shannon L
A family member just had the most shoddy work done here on her vehicle after a car accident. Insurance is paying for the work, but so far everything will need to be addressed a SECOND time.And to top it all off she just received an email response from an employee signed “Have the day you deserve.”WOW. That is absolutely unacceptable and you know what they say about an unhappy customer right? They tell 10 of their friends. And you know what happens when you have an unhappy customer in the 21st century with social media? Well you can go ahead and multiply that 10. Good luck with your business Gerber and I hope you lose the revenue you deserve.
-
July 2022 by Tyler Sullins
Had my truck repaired here and was very happy with the service received. I drove up and signed the papers, before I even got to the parking lot to do a walk around with the service guy they had called for my rental. Did the walk around and signed the papers and was off in the rental. They kept me informed through the whole process through text message. Debra was happy to answer any questions I had when I called. They had me fixed and painted in a week. They even took care of calling to extend my rental until it was finished. Will always use Gerber in the future.Services: Painting
-
July 2022 by Jessica Landin
If I could give them a zero stars I would. My insurance company setup from me to bring my vehicle to them and it was a huge mistake. When I picked my vehicle the manager assured me that my vehicle was ready to pick up and my alignment is way off, my wheel is making a noise, the engine oil light came on because it had no oil ( I’m guessing from a leak during the accident). Let’s not forget that the manager also said they put two new tires and when I got home I looked at them and immediately knew they were not new. I went and had the thread checked and in fact they are not new. What kind of shady business is this? I spoke to the manager about all the issues today and he didn’t seem too concerned. So be careful with this place, they’re a joke.Services: Body & Trim
-
July 2022 by Jesika Sandoval
If I could give them a zero stars I would. My insurance company setup from me to bring my vehicle to them and it was a huge mistake. When I picked my vehicle the manager assured me that my vehicle was ready to pick up and my alignment is way off, my wheel is making a noise, the engine oil light came on because it had no oil ( I’m guessing from a leak during the accident). Let’s not forget that the manager also said they put two new tires and when I got home I looked at them and immediately knew they were not new. I went and had the thread checked and in fact they are not new. What kind of shady business is this? I spoke to the manager about all the issues today and he didn’t seem too concerned. So be careful with this place, they’re a joke.
-
July 2022 by Jessica L.
If I could give them a zero stars I would. My insurance company setup from me to bring my vehicle to them and it was a huge mistake. When I picked my vehicle the manager assured me that my vehicle was ready to pick up and my alignment is way off, my wheel is making a noise, the engine oil light came on because it had no oil ( I'm guessing from a leak during the accident). Let's not forget that the manager also said they put two new tires and when I got home I looked at them and immediately knew they were not new. I went and had the thread checked and in fact they are not new. What kind of shady business is this? I spoke to the manager about all the issues today and he didn't seem too concerned. So be careful with this place, they're a joke.
