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“Went and saw John and its my first time and I must say if there were 10 stars I would give it he went above and beyond to fix my phone I would recommend him to everyone in a new happy customer who will continue coming back....”
“Rampley was amazing! We switched our service to Verizon and got new phones. Rampley stayed late after closing to help us with the entire process. Really appreciate him.”
“Had the pleasure of dealing with Leslie she was excellent explained everything so well was a pleasure of dealing with her and the other associates that were there this location is so much more pleasant then the store next to mall Leslie made our transition to T-Mobile so easy would highly recommend this sore over the other one in dalton”
“AT&T has the best customer service and that is why I’ve stayed with them over 25 years. I went by the store to have them fix a problem with my iPhone and he resolved my issue quickly and he made me feel valued as a customer.”
“Went in today to get a screen protector for my new phone (ordered by phone). Caleb immediately came over and pleasantly greeted me. Very pleasant man. I explained what I needed and he went to get the screen protector while I looked for a case but was having no luck. When Caleb came back he helped and quite randomly picked up the perfect red case. I asked him questions about each item and he explained it all to me. I asked price of each, perfect. I had been looking at Verizon site for these items and there were several types for my phone ($59.99 most expensive). Caleb brought out a more affordable one. I asked about the different ones I saw online and how they work, what makes each one more expensive which he explained completely. It amazes me at the many different facets which each item offers. Most sales associates won’t take the time and would get exasperated but not Caleb. Perfect to the completion of my purchase and questions.”
“The manager and Brandon were absolutely amazing. Never seen two colleagues in sync with one another. I was in utter disbelief with what T-Mobile’s website representatives did to me but these two people managed to turn me into a proud customer.”
“The employee who helped me was very friendly andHe explained everything to me very well.Very good service, I am very grateful for your help in the procedureThank you metro pcs.Emilio torres.”
“Lana and Harlee was very helpful and both went the 2nd mile to see that we got the right phone and to help solve a problem we had with my wife’s phone.
Both gave great customer service!”
“Alejandra helped me over the phone and had me come in to the store to review my account for security. She was helpful in helping me find a phone and getting it activated. She was very polite and able to handle other customers in a polite manner as well since she was the oonly rep in the store. Great job!”
“My husband and I came here to get a new phone plan and phones and the worker who attended with us was extremely professional and very helpful. Her name was Lien, she was amazing! She transferred and put a Sim card in my phone and got my husband a great price on a nice iPhone and a Great deal on a very protective case for his phone since he's very clumsy. She was very patient with all my questions and answered every one of them with detail. She was very friendly and made me feel very comfortable and was very attentive and left no questions to be asked. I highly suggest going here and definitely asking for her if she's working!!”
“Amazing place! I have been a customer for years now and the staff are knowledgeable and friendly. Go see José at this location. He helped my daughter upgrade her line without any trouble ? He knows his stuff!”
“Phenomenal customer service with Luis!I had the great fortune of reaching Luis at this location when I chose the video chat option for customer support, even though I am in FL. Luis helped navigate a complicated change of plan, addition of new line, and two new phones as wellas porting a number from another carrier. During our call we were disconnected (he promptly called me back); we had to schedule a later afternoon call, and he was in constant contact with me regarding that follow up call, as he was running late at the time we had agreed upon.Even a week later, I had to reach out due to delays with the former carrier on my new line and the release of a phone number, and Luis was just as helpful as ever. He helped me arrange my trade-in drop-offs to a local store, as well as ensure I was getting the new phones with the memory and color I wanted, checking inventory at multiple stores.I can’t say enough—best customer service I have ever received from Verizon.”
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“I don’t use cricket mobile at all… I was broke down in front of subway getting food and my battery wouldn’t start. Thankfully Eric came out and helped me without even asking. I am so thankful he got my car started and i wasn’t even shopping there. This makes me want too flip to cricket mobile alone. Yall have a good one with Eric!”