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December 2023 by Evan Nunnally
Working with Dalton Carpet was fantastic. Meagan was great to work with... she made sure all of the details were covered. The installers were easy to work with and were perfectionists. All in all, we loved working with them and will use them in the future.Pastor Evan
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November 2023 by Jason H
Horrible customer service. Don’t worry about being able to buy from them, Lisa B*** (the owners wife) will run you off before you can place an order. I feel lucky I never got to the point of contracting with this unprofessional group. Missed a bullet for sure. What happened to companies appreciating their customers? My guess is Dalton Paradise Carpets are “jobbers” who get their customers off the internet. Bottom line: buyer beware of this bunch !!!
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November 2023 by George D.
I haven't purchased from them in a while, but all interaction was far above expected, and service, ordering and billing, was very professional. They will send samples and offer guidance on weave, fiber, and back. Excellent quality products. Custom and per request orders were perfect. I am former contractor, and have made at least eight purchases from them. The largest single order was 640 sy. The smallest was 40sy. Two customer designed door mats, and two interior designer designed area rugs, one was 22 x 18, perfect to the thread. Very well received, and greatly praised by my clients. Can't say enough. The only reason I gave four stars is that Yelp has a messed up review system, and a 5 star review would probably never be seen. Dalton Paradise is a home run for home or business.They also drop ship.
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April 2023 by Jonathan Locklear
Dalton Carpet was a delight to work with form start to finish. Everything form inquiry, design, pricing, samples was quick and easy. Maegan who i worked with via phone and email made it all so simple. “However the delivery was hung up by a third party delivery company and i had to rent a truck and go get it myself.” But when the installers came to lay the carpet, they were not only first rate carpet layers, but really a delight to be with. father and son that knew their stuff and were great to be with. I can whole heartedly recommend this company.
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June 2022 by Roberta Carling
I recently moved into a house and discovered to my horror that I really needed an entire house load of carpets and some flooring.....2100 sq ft! My two quotes from well-known locally suppliers were $11,000 and $12500 which I absolutely could not afford!Remembering from 20 years ago when I used them successfully, I contacted Dalton carpets and was able to choose better carpet and flooring than the other quotes. I used my own installer and the total cost was just under $7,000 ...saving me, for this quality carpeting,around $6,000! The whole process went smoothly but obviously took a little longer than a local company but it was well worth the wait and a bit more effort. I would thoroughly recommend them and have done so already.Roberta Carling, Richland WA
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May 2022 by Pastor Ron Lawhon
We were so excited, first to find Dalton Carpets, second to do business with them! Our sales associate was outstanding when it came to answering our questions and getting the order to us as quick as possible. We had a demanding deadline and Dalton Carpets met it with nominal cost! Thank you for your prompt professionalism and courteous attention to myself and the Church that we purchased this product for in Yuma, Az. Pastor Joe Zeable and I will most likely be doing future business with Dalton Carpets. Thanks Lisa
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May 2021 by Shea Leon
I first went to a large box store. They assured me several times the installation would be free. After wasting several of my days they then quoted me installation at a much higher price. I went to Dalton. They were great to work with. The price they quoted was the price it was. (And much lower than the larger store.) Megan specifically answered all my questions quickly and politely. I’m very happy.
