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March 2024 by Karen Moody
My actual name is Karen.(don't hold it against me)...I want to say Thank You So So Much to this specific post office! I filed a claim for lost mail yesterday March 6th 2024 around 11:00am. I got an email from Church Street saying they were on the case. By 9:00 p.m. The Same Day it was handled and on the way to them. It's on the way to me today, not 24 hours later! I just want to say thank you!
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February 2024 by Quent
All Post Offices from College Park-Riverdale need to be deleted. The problem aren’t the Mail People out Delivering the Main Issue is the Mail People Receiving. The lack of Leadership shows. From the abundance of attitudes to making up their own hours of business. Don’t go. Save yourself the stress, just use UPS.
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January 2024 by Kelvin Harris
Very nice employees and helpful to customers as well.
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January 2024 by Carolyn Stowers
Mailed my granddaughter Chris gifts off on December 18th and she still hasn't received them yet never going through usps again
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January 2024 by Jasvin Ferguson
They were very helpful
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January 2024 by Añya G.
The best postal customer service I’ve had in a while and I’ve lived all over.
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January 2024 by Esperanza Uribe
These people are always losing mail, & leaving mail box open. I wish I didn't live in this county for this reason, this post office has to be the worse I've ever dealt with.
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December 2023 by Chris. S
Absolutely wish there was a zero star option. Based on the current 2.1 score and previous reviews I don’t have to say much, but in lamest terms, the employees here have disgusting customer service, including the current supervisor. The route drivers are careless and incompetent. Either these drivers are stealing or they’re being delivered to the wrong address repeatedly, which is ridiculous if you have GPS and cover the same route daily. If you can go somewhere for mailing services, I highly suggest you do so. My packages have been misplaced repeatedly and marked as delivered when they indeed have not been. At this point, Ring cameras don’t lie and if a package was delivered on the front porch, it would be there, especially when everyone was home during the documented time stamp. The delivery driver never got out of his vehicle but is marking packages like he is. SMH, so untrustworthy
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December 2023 by Lisa Clay
THIS CORRUPT LOCATION IS INVOLVED IN A MAIL STEALING RING FOR BRIBES! THIS IS A FEDERAL CRIME! I HAVEN'T RECEIVED ANY REAL MAIL IN AT LEAST 2 YEARS! I HAVEN'T RECEIVED ANY LEGAL/COURT MAIL AND MY IDENTITY HAS BEEN STOLEN. THE NUMEROUS MAIL CARRIERS HAVE TRIED TO FIGHT ME WHEN I TOLD THEM I WAS CONTACTING THE FBI ABOUT THIS. SHE TOLD ME, " IF YOU DON'T GET MAIL, YOU JUST DON'T GET MAIL WHETHER YOU KNOW IT'S COMING OR NOT! THERE IS NO POST MASTER AT THIS BRANCH! WHEN I DO GET A UTILITY BILL, ITS 2-3 WEEKS PAST THE STAMPED POSTAL DATE, SOMETIMES OPENED. CARRIER NEVER COMES AT CONSISTENT TIMES. I THINK IT'S TO THROW ME OFF SO I CAN'T APPROACH ABOUT NOT GETTING MY MAIL! OH, the 2 supervisors: KELLY AND DAVID are NEVER there no matter what day or time I go there! IMAGINE NO POST MASTER OR SUPERVISOR OR MY MAIL... WHERE IS MY MAIL! THIS IS A FEDERAL CRIME!
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December 2023 by O
This is the worst location. They need to start over with All New front staff that don't have attitudes and no everything instead of seeking help when they are WRONG!!!! The short kinda heavy set lady with dreads has the WORST ATTITUDE and clearly doesn't want to work in the front anymore. Not only was she wrong about my concerns that I had expressed to her regarding not all my mail not going to my P.O.Box but she was rude with getting assistance. The female Supervisor on duty at that location confirmed what I Already knew and provided me with CORRECT information.
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December 2023 by Aicha “Chelangat” Toure
There is 1 Black girl that work at this location that is just EXTREMELY RUDE. She worked the 1pm shift, her hair was not done (I did not get her name). She has the worst attitude ever. If you ask her a question I am not kidding just 1 questions the way she answers you is like you cussed her entire family tree. Very very disappointing
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November 2023 by Shantice Jackson
Honestly if you can’t find employees who want to work please get new staff. The short lady with the small Afro was ridiculously rude to me and other customers she kept us waiting while she was on the computer for 10 mins and when someone spoke up she said we not the only location you can go somewhere else. I got there and was the only one there by the time I left there was a line into the hallway. Then she l gave me wrong pricing information on a package and said I can pay for it if it’s that serious. Lady it’s not about the price it’s the fact I don’t want to be over charged. A transaction that should’ve took 5-10mins became a 25 min process. You can tell she did not want to do her job, please find new staff asap!
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November 2023 by Diamond Faith
I would give them 0 stars if I could. I specifically asked for my package to be delivered to the door and they keep putting it in a box no one has access to. They call to “follow up” and still don’t help.
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November 2023 by Billy Dollaz
My first time visiting this location and clearly the sign on the door says the close at 5pm, I wasn't expecting the door to be locked at 4:50 pm . I would think they should stop taking customers at 5pm
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August 2023 by Gelicia Jones
How are you closed on a Friday at 12PM??? Everytime I come here the time changes and seem to be moving up. I have had enough with this place and will be filing a complaint with the OIG.
