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“My actual name is Karen.(don't hold it against me)...I want to say Thank You So So Much to this specific post office! I filed a claim for lost mail yesterday March 6th 2024 around 11:00am. I got an email from Church Street saying they were on the case. By 9:00 p.m. The Same Day it was handled and on the way to them. It's on the way to me today, not 24 hours later! I just want to say thank you!”
“8-13-24 @1:27pm I visited this location
The ladies here were friendly, helpful and fast they treated every customer like they were family.Great Job Ladies Keep up the Great work .”
“I needed to stop by a post office to have an important letter tracked and mailed. My local post office had slow lines out the door. I saw this one listed on Google Maps with 3.8 stars. The facility is small but they are very efficient and the staff is friendly. Great post office.”
“I had a very pleasant experience at this location. Crystal was very patient with me and made sure that I had everything I needed. I had many packages being shipped internationally, and she worked with me as if I was mailing a simple package. She worked quickly and efficiently. Most importantly, she knew what she was doing. Also, she was very nice. 10/10 service.”
“Dear Truckers use Crown Rd make right to access entrance as google shows. Don't use Southside Industrial PKWY for truck entrance. Gate is closed as of 07/28/2024 for long period it looks like.”
“Customer service of etiquette, with informative assistance toward a smooth, daily operation. Despite of the cubicle sized business , the employees are able to greet their customers with the upmost, vibrant customer service and with respectability!!! Any questions of what to do and how to, this location WILL EXECUTE ANY DISCREPANCY, to keep your daily task rocking.GOD bless everyone!!! NOT to far from the Police Station, ?”
“Ms. T was the nicest and most helpful person ever. She was friendly to me and every other customer she helped. I've never mailed a package before and she was very understanding and helpful”
“Every time I visit my local post office everyone is always so pleasant. Today I feel like Shannon went above and beyond. I forgot to write the address on a postcard so I called to see if they could pull it for me. Not only did Shannon pull the card, but she also offered to write the missing address on there for me. She saved me from having to leave work early. This is what I call excellent customer service!”
“Opened on time, answered all my questions, helped my pack my shipment and overall very pleasant experience with above and beyond service - I appreciate you for making it seamless”
“Buying Christmas Stamps. Tried Ellenwood Post Office first but did not have what we were looking for and advised us to visit Lake Harbin or Morrow post office. Visited Morrow first and had a good selection and examples of all they had available posted where you can view them. Mom chose Virgin and Child for her church family mailing. The clerk was the best, very friendly and helpful It was a great experience overall.”
“I just have to say that the lady with the red hair is so sweet. She's always happy and has a smile on her face. I came when she was locking up for lunch and she still made time to help me and did it with a big smile on her face. This post office is definitely blessed to have her as an employee.”
“Open mailbox 804 in this PO since 2010. Friendly staff, great location and never lost any packages. Just pick up packages this morning, I saw their worked so hard for us. Thanks,”
“I’ve been to this location for minor things like stamps and shipping and have never experienced a problem. I signed up for a PO Box today and Ms. Gholston (sp) was so sweet. I’ve had the pleasure of being helped by her in the past and she’s always delightful. Overall, the USPS has its issues but it’s not the fault of customer facing staff.”
“Jennifer Holmes, is always Amazing! She always has a great big smile and positive altitude, I come in about three times a month with boxes that weighs about 60 pounds and she has no problem with picking them up and assisting me.”
“This 5 Star review is solely for the customer service i was given by Fayetteville Post Office Supervisor Shanteria White. Our local post carrier has misdelivered our mail on multiple occasions. This happened again this past Friday, 7/26. Shanteria took my call when I called to complain. She told me she would do all that she could to locate my package and get it back to me. She called me back on Saturday to let me know she was working on tracking it down & came to my neighborhood in the pouring rain to look for it. Then, on Tuesday, my missing package showed up in my mailbox. I could not thank Shanteria enough. I have never, NEVER, received customer service to that level. She is an asset to the Post Office & I for one am glad she is at my local office. Thank you again, Shanteria White!!”
“Diana Lloyd is the sole reason I will continue to come back to this location. She is always a delight and gives excellent customer service. I know working at the post office is difficult because of the customers who come in demanding this and that, but Diana is never fazed by it and keeps a cool attitude. Please keep her around!”
“Had a 9pm appt time and got out of there by 11pm. Go through the side door by dock 33 and to check in or someone will be outside with a vest checking in people. They have restroom for drivers.”
“Dropping off a prepaid package there, I was pleasantly surprised. They provided great customer service &. the space was well lit, well organized and adequately staffed.”
“Nice ladies in there. Kept me from taping my box with usps tape when my package was actually meant for fedex. Appreciated their help. Fast service in the morning”
“Yes long wait times is the new normalm post covid, but when you are greeted and helped by the lovely Ms. OJAY you walk away satisfied. She has assisted me a few times in the past and each time she was pleasant and very professional. You rock Ms.Ojay!”
“^I drove a long way to check on my mail. And found that I was unable to enter the lobby because the door was locked. 3 more people weren't happy about it, too. Why was it locked?”
“Mrs. Sharon helped me and my fiancé mail our wedding invitations and she was so nice and personable. She is the best postal service rep I have ever worked with. She was patient and kind to us. She also educated us on how to print the labels online. If they had more people like her working the front, it will be the best part of someone’s day!”
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“Associate Cynthia went above and beyond to get my package at best price and shipped correctly. Nice and not rushing. They move fast for a small place. Times closing may be different than advertised but they stay open longer than Church street. Cynthia filled my document out when I was supposed to have to. She’s Awesome and so is Melanie great team”