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February 2024 by Cha N.
I was skeptical due to the reviews on Apple Maps. Check in was nice. Smooth. Professional at its finest. You can tell the staff are team players. Thank you Riverdale Enterprise. Especially Aleem.
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February 2024 by Certified Love
GREAT CUSTOMER SERVICE FROM START TO FINISH.
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February 2024 by Asha Banks
I had a terrible experience with one of the male managers there. My car was stolen and insurance set up a reservation for me at a different store. However this store was my preferred store so I called them 3 DAYS AHEAD, to get it moved and the manager was trying to force me to pay for a vehicle that I wouldn't be able to afford. I told him that the insurance contractual agreement states you are supposed to provide a free upgrade if there aren't any other vehicles available. This is why I called 3 days before so that they had time to accommodate what I wanted and the manager just refused because my reservations wasn't made for that location when that shouldn't matter per enrprise agreement with insurance companies. I know my stuff and the manager did not like that. He told me I can take my business elsewhere so I did. But he was very rude. This branch already has a bad customer service reputation and now I completely see why. The people at the Fayetteville location were amazing and took care of me
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February 2024 by Foster Griffin
Great service always on time with great customer service
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December 2023 by Tina Moore
Agents were VERY friendly and professional. The vehicle however had several mino issues. Unfortunately we discovered too late that the windshield wipers needed replacing. Traveled from GA to TX in rain and had to make several stops to let rain die down and put rain x on the windshield. Cost time and made drive longer and less safe.
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November 2023 by Marvella Reed
The customer service was phenomenal whether on the phone or in person. My vehicle was clean and ready promptly. I spent a maximum of 10 minutes in the office checking in and out. I will come back to this location the next time I need a rental.
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November 2023 by Stan Thenor
Great friendly customer!! They had me in and out. Good selection of cars.Booked through insuranceQuick return process. No issues.Thanks!!
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November 2023 by Donovan Milliken
Marci was wonderful throughout the whole process. Although the car wasn’t readily available when I initially came in they did everything they could to make sure I would be good to go by the time I truly needed it to be in the road! Highly recommend. Arielle and Gary made sure i could get going when I can’t back in
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November 2023 by shelia rushdan
The service at enterprise car rental in Atlanta was great. The staff were very profession and efficient. We didn't have to wait long to get a SUV even though we didn't have a reservation.
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October 2023 by gayle k
Everyone, I mean EVERYONE is so nice!! Exceptional customer service. They value my time by having my rental available at the preferred time arranged. This is my preferred rental facility!Sondra
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October 2023 by Daijha Mossen
They were very pleasant and the car provided to me was spotless. Drop off was easy and I had no issues with communication about payment. I'll definitely be using them again soon
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October 2023 by Wright A.
The manager hung up on me for crying while trying to comprehend and explain…the credit card vs debit card. I had already told her that a family member is ill and she had not an oz of compassion. Her agent should be manager because she definitely does not have the customer service best interest at heart. It was a 2 star when I got to the store the unnecessary from Arielle, the manager twice definitely pushed a 1 star.
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October 2023 by Kracka Slappa
You enterprise losers are weird. Especially this location. Lil bra got his first "corporate" job and little bit of power is turning this business to a chop shop. People are hip to the favoritism when someone walks in and the vibe changes.
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October 2023 by carina campbell
This Location made everything so much more easier, especially after being in a car accident. I really appreciate their kindness, patience, and professionalism.
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August 2023 by Larnell Spearman
My experience was great customer service was awesome they were so friendly service with a smile I got my rental car less than an hour I definitely will rent a car from Enterprise again Thank You!!!
