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February 2024 by MARIA FACYSON
The manager is not professional she tried to tell me I can't cash a check that she see o received through the mail that was 5 days old and refused to cash another check from a prestigious company gave her the number to verify they answered and she hung up the phone without verification from the company the check came from and the amount of the check verify with the amount that has been cashed previously. I wouldn't like calling people racist but that's what she acts like and I'm just calling it how I see it when I go there to cash my checks. She gets ALL the BLACK people out faster by denying to cash their checks and that's the TRUTH I never felt that UNWANTED IN MY ENTIRE LIFE... That's so sad that they would still employ people with this type of customer service
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September 2023 by T. W.
Came to cash a money order and was declined because i didnt have the stub and they also claim they dont like to deal with western union money orders. I didnt have the stub because the money order was a $100 gift for my birthday from my grandparents, which is the day I went in 9/15. Ive cashed money orders at this location in the past but i guess now they blame not cashing them on the fraud thats going on in atlanta. That has nothing to do with me or anybody else. Customer service is being able to handle people on a case by case basis. They werent of any assistance and the interaction left much to be desired. Not only did i end up cashing it at ace express, but I received another money order from my sister by mail and took it to the cleveland ave location today 9/16 and she called and verified it and cashed it for me with no problems. Funny because when i asked the employees at this location why they wouldnt call and verify the they said they dont do that. I shoudnt get better service at another location of the same company. Doesnt make sense.
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August 2023 by Me
Stopped by today the lady very rude and had a nasty attitude!
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June 2023 by Juan Yahya
The only reason I give them one star is because there isn’t an option to give them 0 stars. I really feel this isn’t an legitimate business and needs to be investigated everyone who has been denied getting any personal check cashed when you know it’s a 100% legitimate check they’re really getting the person who wrote you the check banking/account information for their personal use, because why go through that whole verification process and even personally calling person who wrote you the check and speaking with them and they are cooperating and giving them all the information they need just for them to still deny cashing their checks. I really wish this place leaves the city of Atlanta and go to another city or needs to be investigated by the feds and shutdown. Notice all the people who gave them good reviews are Hispanic and when you go in there it’s mostly Hispanic ran so I can believe when I read the comments saying that they discriminate against black people. My father wrote me a check to help me pay my rent and help get new tires for my car due to recent job loss and me relocating back to Atlanta and they said they can’t cash my check because they feel if that’s my father why didn’t he just give me cash money versus writing me a check.
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March 2023 by Mano 1k
great consumer service from the store manager dalia thank you for your help for cashing my check
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November 2022 by Marj Coleman (Marj)
They cashed my check when other places gave me issues. And I had a name change. I presented my docs and they were good.
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October 2022 by Linwood Perrin
Just SAD..After Virfying and Clearing My Check, SHE wrote all over it and still didn't cash it because she didn't like My personality.Final ly,I went somewhere else and got it Cash. PLEASE DON'T LET THEM WRITE ON YOUR CHECK IF THEY'RE NOT GOING TO CASH IT !
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September 2022 by Maranda Brenton (SuperiorElements27)
Refuse to cash my check after looking at the date. Check dated for a month ago. I see no problem.
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September 2022 by Mandy finn
Won't cash black people's checks.
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August 2022 by Asia Rooks
I rarely write reviews, but Jason at hwy 85 Atlanta check cashiers deserved it! He was courteous, efficient and cashed my check fast. Sometimes with my schedule and business my banks are not convenient or closed..thanks helping me and making my experience a pleasant one
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January 2022 by Allison Monroe
This place is a joke. The heavyset manager is a joke as well. She made her staff go through all the protocol to cash my check and because it was dated 1/10 and today's date is 1/14 she won't cash it. I got questioned on why I waited so long, showed them my mobile deposit and cash app history and they also called my job and verfied me, check number and amount and because I wasn't RUSHING to cash my checks they declined me.
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September 2021 by Iamdessieyt
They were rude. Don’t go there
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July 2021 by Vondre M.
This spot is HORRIBLE. I went it to cash a check and the woman at the counter requested me to log into my bank account, and show her my bank statements as if I was being audited to CASH A CHECK. Explained that I did not feel comfortable doing that. We exchanged a few words and finally I ended up showing her a statement from a specific day, then she STILL didn't cash my check. Would not recommend anyone to go here. Seems like a dump and scam. Also there was another woman who was extremely ignorant, and interrupted the conversation that The one representative and I were having, to try and input her 2 sense in that no one f****** asked for. Better off doing a mobile deposit or Taking it someone where because this check cashing spot is TERRIBLE ! & it staaank in that mufucka !!
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June 2021 by Mamadou B.
Everything said in the review is true this people don't know what is business and respect I had to call 911 to get my money with them
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November 2020 by Malon Neal
They will verify your check with the owner of your company and stillDeny the check. Also got interrogated like I was doing something wrong. Went across the street went through the same process and they cashed my checks. Would give this place 0 stars if it wasn’t for the young lady who actually put forth the effort to get my check cashed. Also had the nerve to lie and say they have a database with all the business information but I clearly heard her boss tell her to go on SOS which is a public site. These people will lie to you and not cash your check based off your appearance