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December 2023 by Sydney Parks
All around a great experience! From the moment we walked through the door everyone was extremely friendly. Very clean, one of the cleanest groomers I have been to in the Chattanooga surrounding area. I took my black lab in for a nail trim today. Very pleased, would recommend them and I will be back!
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December 2023 by Nesha Hayes
As far as the cut itself, I was very satisfied. What I do not like is the fact they keep your dog for 5 hours or more. They are left in a crate. However, if you are 15 min. late to your scheduled time, they charge you extra. But they put your pup in the crate for hours when you leave them. I don’t understand that process at all. If they could work that situation out, it would be a great place to take your babies for a cut.
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October 2023 by Eric Norbury
First trip here with our 2 retrievers.Very nice job grooming and cutting ear wax behind ears.Would recommend and we’ll be back.?
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October 2023 by Steve
Great experience and they didn't seem to mind my dog barked probably more than the average dogs :).
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August 2023 by JM Sawyer
Done with them, your dog ends up being there 5 hours. They don't listen to your directions. I asked for a puppy cut, not shaved. They cut her fur darn near to the skin. Then charged way too much.
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July 2023 by Phil & Sherry Lowe
Betty, our sweet Golden Retriever went for a shave, undercoat removal and nail trim. It was a monumental task grooming her at home. The staff was very sweet, patient and understanding. They did an excellent job and she smells wonderful. This is our new go to place for our sweet girl!
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July 2023 by Cougar Russ
This is not our first experience with a dog grooming business. The ladies here are excellent and the service is very good. We have started keeping rolling appointments and have no issues so far. I would highly recommend this business and especially if this is your first time choosing a dog groomer.You do need rabies paperwork and etc but they are up front about this and not difficult at all about checking your documents. They treat all animals very well and we have seen this with our german shepherd puppy and other pets when we drop our dog off for her appointment.
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July 2023 by Janetta Messmer
Maggie, enjoyed her visit at Southern Paws. And she smelled wonderful when we picked her up. Live the bandana! Very friendly people! Thanks for taking care of our pooch!
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June 2023 by Moe H.
Lilly left looking like a show dog ? I was so impressed ?, thee best grooming experience!! Thank you to the Conley family, Jaspers mom referral changed our life and to Aaron for transforming Lillys grooming. It’s hard to find groomer’s that give your loved fury family member that special touch ?✨?
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May 2023 by Monique Holliday
Lilly left looking like a show dog ? I was so impressed ?, thee best grooming experience!! Thank you to the Conley family, Jaspers mom referral changed our life and to Aaron for transforming Lillys grooming. It’s hard to find groomer’s that give your loved fury family member that special touch ?✨?
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May 2023 by Aaron Dobson
Both our Aussies were well-groomed, including their booties! Ours are not the easiest to deal with but the staff handled them well.. and gave them adorable bandannas. Worth the short drive from Chatt
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May 2023 by Danny Brown
This business is lucky to get 1 star scheduled weeks in advance we 5 min late into the 15 min window we are given to meet our appt time once arrived we were not informed to bring rabbis paperwork so we left, my wife called immediately to offer to email and then was told we were almost to the 15 min mark and on THEIR ERROR WOULD NOT TAKE OUR DOG FOR THE SCHEDULED APPT. IM AM SO TIRED OF THE INCOMPETENCE OF BUSINESSES NOW DAYS. ADMIT YOUR ERROR AND DO THE RIGHT THING!!!
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February 2023 by Connie Sands
They do a good job of trimming a dog's toenails, but their posted hours are not right. They take walk ins but close early, so that's frustrating when you drive 10 miles to get there 30 minutes before they're supposed to close & you find they're already closed. Grrr. Like today, Wednesday, when I got there at 5:30 & they're supposed to be open until 6:00.
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January 2023 by Sandi Nix
They did a great job. We done a walk-in after my other groomers cancelled on me. Cookie won’t hardly sit still for pic.
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September 2022 by Becka Robertson Wallin
This is the worst groom my toy poodle has ever had. It's very uneven. I specifically asked for his ears to be plucked because he is a poodle! Ears weren't touched and were not even clean! He is groomed every 6-8 weeks and I decided to give them a try, I so regret it. His claws were so sharp from being cut that a had to take an emery board to them. I called and spoke to the manager and she gave the excuse that a new groomer did him. My response was why were they not checking behind a new groomer to make sure she is doing what she should?They offered to redo him, but he has so many areas that are way too close to his skin, therefore he would need to be cut too close. Also, he was there from 9:30 and I was finally called at 3:25. Why would I put him through that again? I wasted $60 for services he didn't even get.
