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April 2024 by Josh Beasley
Garbage. Drive to Dalton for anything that you need for Dodge.
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September 2023 by Linda R.
This is our second purchase at Mtn View in three years and we can not be happier with their attention to detail and how accommodating they are explaining every issue to make sure we are satisfied and knowledgeable about our new RAM. I cannot speak highly enough of our salesman, Edward Parker, and everyone else we spoke to and dealth with at the dealership.
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September 2023 by Will S
This is the one and only new car dealership that i truly love doing business with! The relationships I’ve built with Ed, my Fleet Sales contact all the way over to my dedicated service advisor Connor, who helps me for the life of my trucks service cycles. Both of these guys will answer a call or text no matter the day of the week or time of day if I need them. This place is top notch. Thank You to everyone at Mtn View!
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August 2023 by Chris L.
These guys are crooks and not dependable. Slept through all ethics in school or ignore it. Over the years, the service department has been horrible and can't give accurate turnaround times. They've kept my Jeep for a week before. Their sales team is about themselves and nothing else. I made a mistake buying my last vehicle there and was taken advantage of (and too embarrassed to call them on it). I went back recently and this team was arrogant and wasted my time even after specifically saying what it would take to redeem them. I clearly said I don't want to talk unless we're in the same ballpark. All a ploy to quote a price $5k above their sticker and internet price. I left disappointed thinking they might have changed over the years. They are crooks and will try everything they can to scheme you. People can change. This dealership has not. Great cars but bad people and business.
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July 2023 by Joe C.
OK I gave them a great review in January 2019. I used them for a while for oil changes but it was taking up to 2 hours to get it done, even with an appt., so I stopped going. In 2021 or 22 I did take it in for warranty work to fix a sensor fixed on my 2016 Ram. I had left my truck all week for them to work on it because I was going to be out of town. I got back on Friday and decided to call them to see if it was ready, which I figured it was since it as 5 PM already. I called just about to pull in their parking lot. As I pulling into the parking lot, on the phone, I asked the service guy when it would be done. He asked me to hold on a minute. When he got back to me, he said they are still working on it, it is hooked up to the computer but should be done by the time I get there. As he told me this I was looking at my truck sitting in the parking lot. I was PO and I let him know in no uncertain terms he was lying. After going back and forth with the manager where he tried to tell me I must have misunderstood, they finally just apologized and did not charge me. Which was good because nothing had been done that I could tell. That was then..this is now.... .I wanted to have the truck go to a dealer this time for an oil change, which I like to do when I can so I decided to make an appt with them. I first got on the website to see if I could schedule it mysefl. On their website they advertied they did "Express Oil Changes" now. I called for the appt and mentioned the 30 minute fast oil change and asked if I needed to pull into a certain lane, i.e. the "express lane" as shown on their site (see photo but I thought it said 30 minutes yesterday but did not see it on their today). She did not know what I was talking about. That should have given me a clue. So I show up this morning and the service rep promptly came out to assist me. I asked him do I park here for the express oil change and also wanted him to know that I was glad they had this service, which allows me to get in and out quickly. He also did not know what I was talking bout and told me they were very busy and it would at least take an hour and a half to do the oil change. I expressed my frustration that the dealership advertised "express oil change" service on their website. I had assumed that meant "fast" or maybe something less than an hour. He was very polite and said he could maybe get it done in an hour, at which point I said no thank you. He offered to reschedule me for another day but it would still take at least an hour, which I also declined. Why am I writing this long review? Because I am frustrated. Don't advertise something you are not offering and had your staff been familar with the company website, they probably would have let management know they can't or don't offer the service. I am now going to try to start using the dealer in Chattanooga again, if I can determine it is not the same owners. For now, I just got the oil changed at the East Ridge fast lube, I think it is what it is called.
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July 2023 by April Cook
Went on a Sunday evening. Walked around and looked at the many selections that they had. Everything was clean and well organized. The only thing we didn't like was there were no prices on the used vehicles you had to scan. I wasn't wasting my time doing that.
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February 2023 by Sidney Duckett
My friend and I came in looking for Tahoe, although they were out of our price range we did have excellent customer service out on the lot. Thank you
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February 2023 by Jeremy Holder
It was pleasure and a great experience to deal with this group of people .
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February 2023 by K B
Best service.
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February 2023 by Shawn Smith
Great service and sales team. Always a good experience. The only dealership I trust with my vehicles.
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February 2023 by Rachel
Caught in direct lie to make money off us. Nice try James...
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December 2022 by Mary S.
We had an issue with our current vehicle, we stopped in and immediately was stopped by Johnathan A. We explained our issues and what our price point was. Taking everything into consideration we were shown a few options and decided on The One! If your looking for a vehicle, new or used, have some financial difficulties/credit dings, don't want to spend all day sitting at the car lot, go check this place out! You won't be disappointed! Thanks Johnathan A.
