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August 2024 by Tristan Rozzelle
This CVS stinks. The pharmacy is the most awful place to go. You have to sit in line anywhere from 15-30 minutes every time you go. They need to get more help in the drivethru or tell people if there rx isn’t ready you need to get out of line and not keep others from getting the rx’s that are ready for others.
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June 2024 by Renee Akins
I have just moved to Ringgold. I picked up my first RX June 8, 2024 between the hours of 4-6 PM! My first visit wasn’t what I was expecting! The pharmacy tech was RUDE! It all start with my name and the spelling! She didn’t smile! When she came back to the window she didn’t even look at me just gave the total and stood there looking at the ceiling. I had to interrupt her day dream and advised her that my card and ID was in the drawer! I had done this while she getting RX! She acted put out! After I paid she never said thank you, turned her back to me and started talking about me with a co-worker, I thanked her and drove away! She acted mad and looked mad during the transaction! I am sorry the poor girl had to work or whatever she was going through that day! I will be praying for her, but there is no reason for bad customer service! I think I will be driving to Chattanooga TN in the future! No wonder the store has low score for reviews!
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June 2024 by D H
Worst customer service ever. Zoe should really learn customer service etiquette, not exactly sure how she is the “manager”
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June 2024 by Jesse Fry
Terrible people in the pharmacy. One female is the most rude person I have ever met. I won't be back.
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February 2024 by T Davis
Tried to get a price on a prescription and the person on the phone would not help me at all. Said they didn’t have it in stock, fine. Didn’t need it today. Wouldn’t run my insurance to see what it would cost. Acted completely irritated that I called to ask questions. Couldn’t tell me if they took my insurance (it says cvs Caremark on the front of my card…???) Told me the cash price was almost $100/mo while it’s only $13/mo down the road. Told her I would just pay out of pocket and stay with my current pharmacy and she replied “sounds good” and hung up without saying anything else. Just wow. I guess they rely on people needing medications to let customer service be this rude and unhelpful. No thank you.
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February 2024 by Anna & Skip Phillips
My insurance company was not going to pay for a prescription till 2 days after my first prescription ran out. Not knowing what to do, the tech suggested that I buy 2 days worth to hold over till I can get my full prescription minus 2. I appreciate all CVS pharmacy workers have done for me.
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October 2023 by Jeff
The ladies up front are the rudest people I've ever encountered in a public service setting. This is a constant pattern of rudeness as well. Not just a bad day. They act like you are a total inconvenience. You better not ask a question or they will talk to you like you're a 3 year old. Terrible place. Pharmacist is legit and is the only one that seems to care. Go elsewhere is what I'm doing and what I recommend.
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October 2023 by Megan Cutt
Picking up prescriptions always takes WAY too long. It’s very inconvenient. I think they are understaffed.
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October 2023 by Kyle Karbowski
The Girl at drive thru window absolutely no customer service skills! Rude.
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September 2023 by Dane Codling
Great Customer service ?
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August 2023 by Greg Ross
I visited specific to a pet emergency. They were incredibly kind and provided me with what I needed very fast on a complimentary basis. God bless you
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August 2023 by Ariya D
Truly accommodating CVS Pharmacy! Excellent pharmacist, patient and thorough staff. Was traveling through during a road trip and needed last minute medication for one of my children filled, they had no problem, were very prompt and made sure to asssit me as best as they could
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August 2023 by Tim
Is there ever a cashier to help
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August 2023 by Sandra Sarrell
Always have what I need
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July 2023 by kelly pavlik
Worst customer service experience in my life. Made me feel like I was trash! Remember now why I left them years ago. Ashley was her name. Went to pick up my prescriptions, she asked if I wanted all 3. Told her I only called in 2. She rolled her eyes and scoffed. Rudely said again their were 3. Told her I didn't want the sensor. Paid and left. Won't be going back. Would rather pay more and treated like a human being. I am well known in my community and this will be very damaging to your business. Sorry you have to hire people like her. Would give negative stars if option was available