Costco Vision Center offers a positive experience for customers seeking eye exams and glasses. Reviews highlight the efficiency and friendliness of the staff, with many noting quick service and helpful assistance during the glasses fitting process. Customers appreciate the thoroughness of the eye exams and the wide selection of frames available. The prices for appointments and glasses are considered reasonable, especially for those without insurance, with many stating that buying multiple pairs can lead to better deals. While most experiences are favorable, there is mention of a negative interaction at the checkout counter, where one customer faced poor service from a cashier. However, the manager's supportive response helped address the situation. Overall, Costco Vision Center is well-regarded for its organized and clean environment, friendly service, and a diverse range of products, including fresh produce and free samples available in the main store. It is a recommended location for eye care and eyewear needs.
I had an eye exam and a glasses fitting. The doctor was super nice and efficient. The staff was very quick and helpful. I got amazing service from the staff member who helped me get fitted for my glasses. Overall a great experience and I would highly recommend this location!!
May 2024
Always professional, patient and helpful. Stand behind their merchandise and service. Recommended.
July 2023
I purchased my Jabra hearing aids at the Hoover, Al Costco. Wonderful experience and reasonable price for an excellent product.