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August 2024 by Lindsay Poythress
I can't stand this store. The rude smart behind lady in the store makes me loathe it even more. They can do nothing to help with orders or bills. I have no idea why they exist.
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July 2024 by yvonne
I was having problems receiving calls on my phone. Literally spent hours on phone and in store trying to resolve issue all to no avail. Luckily for me after only a few minutes Josh was able to figure what the problem was and fixed my phone. I was about ready to say forget it when he figured out the problem. Thank you so much Josh at the Rincon store.
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July 2024 by TwiistedX
super slow service but got it done
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July 2024 by Scott
Evidently an employee helped themselves to an iPad and put it on my tab. I’d been paying for it for 2.5 years before discovering it. Always had bill on autopay. Customer service removed it from my account, gave me $240 credit, and apologized for the trouble. I’ve been a loyal customer for 9 years.
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June 2024 by Jessie Erin
Staff does the best they can but there's never enough people in the store. Having said that, the people at the Rincon store are very knowledgeable and helpful.
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June 2024 by Messy J
I switched networks to be back with Verizon, so glad I did! Thomas was super helpful with helping me and my husband consolidate our phone plans and picking out a new phone. There was another woman in there who was very friendly towards us as well. Definitely recommend visiting this location if you’re with Verizon.
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May 2024 by Rebecca
Alan at the Rincon location was everything I needed for a customer service specialist. My son went to the Pooler location earlier today to file a claim on his phone and was only proceeded with up sale “help.”
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May 2024 by Rhonda Sills
Verizon has purchased Tracfone...went in to ask about memory card for new Samsung tracfone...would not even talk to me because we have no Verizon account!!? No help at all!! And they sell samsung phones!!
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April 2024 by Matthew Reddish
Long waits at times. Friendly staff. Overpriced.
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February 2024 by joe burroughs
The guy that helped me went waayyyyy out of his way to make sure we were set up prior to leaving
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October 2023 by Adam Grauer Sr
Excellent customer service!
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October 2023 by Linda Behlen
Verizon prepay pretty decent service so far it can be a bit slow in my area sometimes but much better then net 10 service I had.
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August 2023 by Christie Arcilla
The lady manager was not very friendly and helpful . She seemed to be very impatient with my questions about my purchase . I don’t work there of course she shouldn’t assume that I know what she’s talking about . When I said that can you do it for me o don’t k ow she said I’m not touching your phone rudely . And when I told her that when I purchased the item over the phone they told me the store can help me set up she said immediately you can return the phone if you don’t want it . Poor customer service from this manager
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August 2023 by Janine Geddes
Friendly people but things I needed do today. could not be done today.
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August 2023 by April Sweet
Ren is the best!!!
