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August 2023 by Brandon P.
I have shopped at Rincon Kroger for twenty years (old and new location). I'm finally ready to drive the extra five min to Publix. Rincon Kroger's shopping carts are the worst you will experience at any grocery store. They are damaged and loud. That is if you can find one because sometimes they are ALL in the parking lot. There are NEVER enough registers open. Even half of the self-checkouts are usually closed. If you have a bagger at your cashier, you might as well have won the lottery. I normally have to bag all my groceries. Nearly every time I am waiting in line, fellow customers are complaining about the state of this store. I have never had this experience at Publix. Time to move on I guess. The only thing that makes me hesitate is that I love the fuel points.
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May 2023 by Brent B.
Clean, easy to navigate and fairly complete shopping experience including a good Pharmacy and assortment of BBQ and automotive supplies.Now to the food and beverage areas: fresh produce with very competitive prices. TIP: if you're going to be shopping here more than once, do yourself a favor and download the Kroger mobile app. Linked with your Kroger points account (with discounted gasoline prices as a reward) it will save you time and money!!!
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April 2023 by Paul T.
Nice store, but time to replace the shopping carts... .they are a mess!!! Publix are are perfect
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April 2023 by Warren M.
Fresh meat products are not always the weight shown on packaging so you're slightly overpaying. Recently purchased hamburger in 3 lb packages at sale price of $3.99/lb. I always weigh out portions before putting them in freezer. I found one 3 lb package to be short by 1 ounce and the other short by 1.15 ounces. Not a huge deal but true price paid was closer to $4.09/lb with these shortages. This is actually the second time I've noted shorting on weights so be aware that there might have been a thumb on the scale when you're expecting full weight of what you paid for.
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March 2023 by Skipper N.
Be wary of grocery pick up at this location. To date I have never been refunded $45 worth of item left off an order. I live a hour RT from this store and was pretty disappointed when I arrived home to find half my groceries missing. I tried reaching out via chat, called customer service, went in person the following week to the same store. The only thing they provided was the run around. So I did what anyone who works hard for their money does, deleted my account and shop elsewhere for my family now. They lost a good customer but got to keep the $45 ;)
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December 2021 by Suzie W.
The shopping atmosphere is nice. Prices are competitive. The working staff are helpful, especially Sherrie. Whenever I have problems at self-checkout, she's always very enthusiastic to help. Overall, Kroger is the best place to shop daily basic needs.
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August 2021 by Roger Hall
Woman at check cashing department was super rude an locked both mine an my coworkers check up literally had to get another check written to me terrible service will never go back as long as that rude lady that don't know how to do her job is there
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June 2021 by Daniel W.
-Never any cashiers, but "employees" everywhere-self checkout line always backed up-self checkout machines malfunction constantly-lack of knowledge for timely repair-no one to bag groceries-no management presence-WILDLY ENORMOUS WASTE OF TIME!
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February 2021 by Mike R.
It's a huge store. In a way they sell way too many things. It might be better if they concentrated on groceries instead of trying to compete with the Walmart across the street. But you can find pretty much anything there when the shelves are stocked.Also, they don't enforce wearing a mask. There are way too many people without masks shopping there. Wearing masks is supposedly their policy but they don't enforce it. Please reject the people who don't care for the health of others and make them wear masks when they enter. If not, I'll go elsewhere.
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January 2021 by Leah P.
I enjoy shopping at this store.Employees are never too far out of reach if you need assistance.Since Covid it's never a fun task to shop anywhere really, but the Kroger app is very helpful. It tells you what items or category your grocery is in which helps me to get in and get out!The produce I have recently purchased were fresh and had a nice crunch to them. Check out lines move fairly quick and always greeted with a smile.Definitely will return for my next grocery haul.
