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October 2023 by Will Wisp
I was traveling down from Tennessee back home to Florida and I struck something on the road. Flat tire warnings blaring and no idea where I was I pulled off my nearest exit. I really am glad I was towed here! Everyone at this business was beyond friendly and knowledgeable and helped me get my car back to working order in great time. I would honestly make the drive back up just to stop in again, amazing people, and amazing service! Thank you again!- William C. Kruse
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October 2023 by Michelle Bullock
Jay and the crew at RH Auto Care are awesome! My car is running smooth as silk. I had used them years prior and never had a problem. Once I moved back they were the only place I would take my car to. That have saved my cars in the past and I will continue to trust them to save my future ones. The pricing is straight forward and competitive. Nothing is done without a full detailed explanation and no services are pressured. I am very satisfied and happy with all the services they provide. It’s definitely a small town feel, which I appreciate with our growing community!
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September 2023 by SANDRA CURTIS
Absolutely AMAZING!!! Very professional, knowledgeable, honest and friendly business. They took care of the issues I suspected my car had. Replaced the cooling fan, replaced my battery and an oil change. Next.....New tires...Oh, BTW, Lee (Service Advisor) gave me a ride home after dropping my car off and came and gave me a ride back to the business to pick my car up (fighting the outrageous, grueling Richmond Hill afternoon traffic grind.) Thanks to Jay, Liz, Lee and my awesome techs and everyone else at RHAC for the fantastic customer service. I highly recommend Richmond Hill Auto Care to EVERYONE!!!!☺️??
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August 2023 by Elsa Williams
The staff at Richmond Hill Auto Care went above and beyond what was expected to help us out in an emergency situation after our car hit an obstacle on I-95. They diagnosed the problem, tried to get needed parts and helped us get back on the road the same day. We truly appreciated the care and genuine concern for our situation. It’s good to know that there are still businesses around with exceptional customer service.Services: General repairs & maintenance
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August 2023 by Bonnie Bailey
I have been a customer to this shop for about 4 years now and they are awesome. Lee is great, he never leaves me in the dark about my truck. He calls with updates to keep me informed. The whole shop is great. Can’t find a honest mechanic then you have to come here. Old fashion great service. You leave your car in good hands and know you will get honest work. This place is awesome and I will not go anywhere else.Service: Auto exhaust system repair
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August 2023 by Hope Miles
I love that you're able to make appointments at this spot, the first cone first serve thing most local spots do is difficult when you've got a busy schedule.The folks at Richmond Hill Auto Care got my AC up and running wonderfully, allowed me to drop my car off the night before the appointment, and had things handled before the day was done.They are remarkably kind and knowledgeable at this location, the prices are manageable and it will be my first thought the next time my car needs some TLC.
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August 2023 by brandon richardson
Came in for a refrigerant repair and it went great but two day later the system had zero refrigerant in it. Brought the truck back and they quickly diagnosed the problem again. But came back with a bill for 1400 which in all sincerity is not a bad price for the work that needed to be done. Unfortunately, they were not willing to cover any cost on a missed diagnosis or a missed leak. However, they want to claim it happened or didn’t happen. I even spoke them them and told them I was willing to pay for the part that needed to be replaced in full. I told them I would split the cost of the labor , because I know the gentleman’s labor still need to be covered. They would not budge . So with this unfortunately I will not be using this facility to make any repairs anymore .
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August 2023 by Hope
I love that you're able to make appointments at this spot, the first cone first serve thing most local spots do is difficult when you've got a busy schedule.The folks at Richmond Hill Auto Care got my AC up and running wonderfully, allowed me to drop my car off the night before the appointment, and had things handled before the day was done.They are remarkably kind and knowledgeable at this location, the prices are manageable and it will be my first thought the next time my car needs some TLC.
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July 2023 by Greg Taxiera
The reviews are what drove our decision to give Richmond Hill Auto Care the opportunity to service our Mercedes and we couldn’t be happier with the service. The expectations were set and met. The price is what it is, and with regard to having the entire AC system replaced, about what I would have expected. That said, a clean and free loaner was provided, and everyone was kind, polite and friendly. I will definitely go back and feel comfortable putting my family into any vehicle they service.
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July 2023 by Madelyn Caviris
Our car broke down in Georgia as we were driving to Florida. We had no idea who to call. Thankfully the tow truck recommended Richmond Hill Auto Care and as soon as I spoke to Liz I knew it was going to be ok. Thankfully it was only the battery. But she kept us informed every step of the was. And kept testing it to make sure that was all it was. When I went to pick it up the people were fantastic. I have already recommended them to my friends who drive from Florida to NY. They made a difficult time so much easier. I cannot thank them enough
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July 2023 by Chris Race
Truck had died and had it towed here. It took four days start to finish for a fuel pump replacement. That's a pretty fair turn around based on how busy they are. Busy means fair prices and good service. I received both. Lee at the counter was receptive, followed up and then explained the details. I highly recommend this team. Close, convenient and fair prices. Can't beat that.
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June 2023 by Donna Woods
Thank you Lee and Nancy so much. These guys went above and beyond service. My story: I was moving from Florida to South Carolina and broke down in Georgia. Being a female and traveling alone was kind of scary. They were extremely helpful and honest.they fixed my car and I was back on the road next day. They even gave me a ride to and from the hotel. Good people...highly recommended. ❤️
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June 2023 by Linda Adkins
I was in Richmond Hill visiting family and needed a repair done on my car quickly before making the long drive home. I called Richmond Hill Auto Care around 8am and was told to come over at 11:00am. They looked at my car, diagnosed the problem, explained it to me and what it would cost, did the repair, and all in just over an hour. The cost even ended up being less than what they quoted me. Everyone at Richmond Hill Auto Care was friendly, knowledgeable and professional. I highly recommend them.Service: General repairs & maintenance
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June 2023 by Angela Stewart
I went in for an oil change and tire rotation. The staff was awesome! Miss Liz and Lee are knowledgeable and caring! Lee made me aware of another issue that needs to be addressed without pressuring. For honest, reasonably timed service, this is the place to go!Service: Tire rotations
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June 2023 by Randy Riker
Mr. Lee and Ms. Liz are wonderful. The crew fixed my 1998 Silverado for both emissions and a speed sensor for ABS. It did take some time, but that was to be expected. The check engine light came back on within a few days for the same fault. They swapped out the part same day and installed it-all covered under their warranty. On top of that they are great to interact with-funny and kind. I highly recommend them.Service: Auto exhaust system replacement
