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December 2022 by Ashley Minton
Service has been okay. I'm disappointed about not getting full info up front related to a Progressive policy and getting charged $30 to cancel after finding better rate (but encouraged to shop around to lower rate by agent). I have had to follow up several times after sending emails for quotes and information. They are generally very nice at this office, but getting some business taken care of with home and auto has been frustrating as well. We are new to the area and new to GA, and I was just hoping for a little better customer service and support.
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December 2021 by J Ray
reasonable price. always helpful.
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December 2018 by dorothy Thompson
Often times, no one is in the office. However, they do get back to me within a day or 2!
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December 2018 by Marsha Gibson
I have been with these folks for about 18 years and I can not say enough good about them(her)!
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December 2017 by Robert J.
Laura Smiley has been wonderful through the whole process of getting our home and vehicles insured. She has been patient and knowledgeable whenever I had questions. Her rates are competitive and fair. My wife once used her before we got married and while on assignment in Florida, Miss Laura even drove halfway down there to pick-up documents. She goes the extra mile for her clients.
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December 2017 by T rmequip
Disappointed. Extremely slow and unresponsive. 2 weeks to get a quote.
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December 2017 by Ann Strickland Barta
Great service and Laura Smiley Rocks!
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December 2015 by Miah Johnson
I have been very pleased with Laura Smiley. We had a difficult situation buying a foreclosure and she helped us when no one else could. Very thankful for GFB.
