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January 2024 by Non Sibi Sed Ipsi
One of the best customer service experiences I've ever had in any retail shop. Tony Smith and the entire crew, were absolutely amazing. I knew nothing about campers and when I left I had a complete understanding what I was in for. I'm definitely going back when I decide to buy. Highly recommend them. There's no place better.Neil
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October 2023 by Vaughn F.
We are very impressed with the service provided by the Service department at Campers Inn, Richmond Hill, GA. Their Service Manager, June was extremely courteous, helpful, and always kept us informed. Their Service technician, Dave is extremely competent and he took time to explain what he did to correct problems encountered. We travel all over the country and based on proven performance by this team we have confidence and trust in the quality of the work being done by this professional team!
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July 2023 by Jean Price
Be sure to check about service when purchasing a specific brand from Campers Inn because not all Campers Inn locations handle every brand they sell. We found out the hard way. Being full-timers one of the main reasons we purchased from Campers Inn was because of their many locations. While traveling in Georgia we encountered an issue. Called the Richmond Hill location and was told "we really don't service your brand and if we did schedule you for service, it might take a few months". "Your best bet would be to take it back to the location you originally purchased it from." Having purchased our unit from another state, that was not an option. So for the second time, we had to pay for the repairs out of pocket. I reached out to the individual who "helped" us get reimbursed for our previous claim (which we still have not seen a dime), and did not get a response. Buyer beware!!! To the "We Care Customer Service", please don't tell me to call your #. The last time I had an issue, it took me a month and numerous phone calls to your line to receive any type of assistance (and still no $$$).
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July 2023 by John Scott
This is by far the best service dept I have dealt with in 21 years of rving. Coach is always done at promised time. The staff and technicians are knowledgeable, professional, and friendly. June and Ron are always available to schedule service/repairs and Dave is ready to explain exactly what he and the other techs are doing. Recommended for anyone needing routine maintenance or repairs.
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July 2023 by Ryan King
After a horrific experience with camping world I reached out to campers inn of Richmond hill for warranty work on my new keystone 3590lft. This is the best decision I could’ve made. Ron was on this job like it was his own unit. Ron was in contact with me through the whole process and was able to fix everything in a timely manner. Ron and his team jumped through hoops to make this was as simple and stress free as possible. So if you or a loved one need camper work done don’t waste your time with anyone else!! Take it to CAMPERS INN of Richmond hill. Thanks for everything you’ve done for the KING FAMILY!!
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June 2023 by Ryan K.
HEADS UP if you are not dealing with CAMPERS INN of Richmond Hill you are messing up. Ron and his crew are amazing. definitely stress free experience. Thanks again Ron for your help. This is our dealer from now on!!
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June 2023 by Lee Travisano
Very nice place to look at rvs. Christina, who showed us around, was so sweet, helpful, & not pushy at all. Made you want to buy an rv just because she was so nice & took so much time with us! Maybe...!!
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April 2023 by Paul Aaron
ron, ann and the techs were spot onfirst with diagnosis and then the repairs and replacementwent the extra mile to get us back up and runningno bs!wouldn’t go anywhere else
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April 2023 by Stacy Banas
We have had nothing but great experiences with this company. From buying our camper to even needing some warranty work done. Ron at the Richmond Hill location has been great to work with!
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March 2023 by Adrienne Williams
For all that read the review from my about Campers Inn in Richmond Hill Georgia. The Manager Steve and I have come to reconciliation. We both listened to each other. Overall I will sayA good manager!!I'm looking forward to working with him soon.I recommend that you all see the Manager when going in.
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March 2023 by Steve A.
I would like to express my appreciation to Ron and everyone in the service department at Campers Inn, Richmond Hill, GA, for the excellent care provided during my recent repair experience. Ron went above and beyond to keep me updated on the costs and progress of the repairs needed. This was especially welcomed as I am from Pennsylvania and a relative newbie to all things camping. I highly recommnd this dealer for all your RV needs.
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February 2023 by Adrienne W.
my husband and i in goos faith bought a motor home class a from richmond hill campers inn. don't buy from them they are rip off people. the sales people are frauds. they charge 50% more than what the rv's are worth. then tell you they have so much money invested.manager steve is a not a good person. business manager william are not honest people. they had the deal to happen yes with a good interest rate. but they over charged us on the motor home.they made over 30 thousand plus.they are rip off dealership. do not shop in richmond hill georgia for an rv or motor home.go somewhere else!!!they are crocks in deed!!!!they are extremely not honest people.please read all reviews before going to them.they are not honest.also they sold us a dirty rv motor home. yes they paid us to clean. but it wasn't clean at all when we pucked it up. they told us it woukd be. so they lied.they are frauds!!!!not honest. dont shop thereadrienne williams
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February 2023 by Harold Ball
David is a fantastic RV technician. Skillful and diligent in his work, I always get my RV back in great working order. The entire service staff of June, Ron, and Ann are a pleasure to work with.
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February 2023 by Tim Yuhasz
Brought my RV in for service. Ron did a great job coordinating the effort and keeping me updated. Piece of mind knowing the job was getting done right! Thank you Ron and staff!
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January 2023 by Robert Green
Great service. Ron the service coordinator and Tech person was very professional and helpful. They provided A 1 service any customer would be pleased with
