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March 2024 by Jamie Maitland
Slowest Drive Thru I've ever been to
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February 2024 by Andrea Reed
Recently transferred all my prescriptions to this pharmacy and everyone has been very nice and helpful. Service is always very fast and medications have been filled at the time prompted. I even received an informational video on my new prescription through the CVS text service!
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August 2023 by Jeffrey
For the minute clinic "doctor" aka nurse practitioner. who told me the covid my daughter had was nothing serious and I was basically paranoid about it all. My whole family has it and we've been to the er multiple times. The man who could run marathons is now having trouble breathing. sincerely I hope you get it too.
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July 2023 by nicole kelly
The whole crew is awesome and The pharmacy crew rocks i wouldn't go to any other pharmacy.
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June 2023 by Bobbie Jo Green
This CVS is Awesome No Matter how big A problem Kevin will solve ……I went tonight on a food run I took advantage of a few sales I got the lays chip / Doritos sale 2 for $6 and the Pringles chip sale 2 for $4 with the extra bucks and my Digital coupons I wound up paying $3.56 for 6bags of Doritos 92% savings :) Amazing!!! And I rolled the $8.00 extra buck from the cover girl make up I earned and payed $1.36 for 6 cans of Pringles potato chips that’s a 96% saving that is Amazing THANK YOU CVS FOR THE GREAT DEALS GOD I LOVE THIS STORE!!!!!!
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April 2023 by Ivan Garcia
Waste of time. Drove 40 minutes just to realize I forgot my wallet, then they refuse to identify my license over photo with front and back, clearly my self. No wonder this pharmacy gets bad reviews so often
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February 2023 by Forrest G.
It's not ready yet. That's all I hear. Rude customer service to the point where my Dr. hung up on them. I would go across the street to Richmond Hill Pharmacy.
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December 2022 by Rebecca Schmidt
Staff is always friendly and helpful, even when very busy. I always get a hello when I walk in quick friendly service in all areas of the store. Elisabeth is always going above and beyond to help and make sure all customers are taken care of and leaving with a smile. I missed a coupon and she helped me redo the transaction and save some money. And this was on a busy pre-Christmas day. Highly highly recommend!
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December 2022 by Whitney Devito
Very rude staff. I had a script called in 15 minutes ago and I called just to see when it would be ready since I had obligations in a few hours that I wouldn’t be able to leave to p/u my scripts. The doctor called me after speaking to the pharmacist confirming it was called in and at what time. When I get on the phone with the pharmacist, she seemed very irritated just to be doing her job of answering the phone and answering customers questions. I told her I know it was recently called in but could they give me an estimate of when it would be ready. She said maybe an hour, maybe longer(??) and said that “the pharmacist just literally got off the phone with my doctor” and seemed very bothered that I was calling about it. I checked the time and it’s been over 15 minutes since they spoke. This is very unprofessional and upsetting as a customer especially under the circumstances. One of my scripts is an inhaler.
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December 2022 by Sheila Brewer
My daughter's doctor called in her prescription around 9:00am it's now 2:30 pm I came to pick up her prescription they said they are still working on it all they are doing is standing around in a group talking no wonder it takes forever here.
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November 2022 by Edward Meyer
More of an observation here. It was ok to suspend drive thru signatures for prescriptions during the Covid, but now it’s imperative to pass that disgusting clipboard from person to person? Do better CVS and be proactive before the next bio attack on humanity…stop the spread of stupidity. Still waiting for that peer reviewed list of vaccine side effects.
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November 2022 by eric ramos
Victoria is always helping me. Every time! She’s always working and then going out of her way to help me. She is quick about it. And I love that!
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September 2022 by Terri Henderson
Completely unprofessional !!! The pharmacy drive through line is always long and the prescription time was completely off. Not sure the name of the one that works the drive thru but she has a cheap store bought hair dye and has a huge attitude ! I will never use this cvs again!
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September 2022 by Lori Donovan
You close the pharmacy with people waiting in line. Many times you don't have enough personnel to have the drive up open at all. The wait is too long. Wish my insurance gave me other options.
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September 2022 by Nest Nest
Horrible!!!!! If you want to waist your time and life in a drive through I highly recommend CVS Richmond Hill. If you have ever watched paint dry you know what I’m talking about. CVS should be embarrassed!
