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October 2024 by Frau Schultz
customer of 30 years with my four-legged family members including our bird
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October 2024 by Chrissy kingery
Our dog Dublin was not feeling well for 2 days and as always Mrs. Heather worked us in so she could take a look at him. She did blood work and put him on antibiotics and steroids. He is getting better everyday. Mrs. Heather and her team have always been amazing with all our pets.
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October 2024 by SHARON MCKENRICK
Too many patients. Sometimes cannot get an appt when something needs to be taken care of right away. Very good care though.
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October 2024 by Melissa Blount
We have been using Cedar Animal Hospital for more than 3 years now. We first visited when my fur baby became very sick. The staff took great care of her for one month and saw to her medical needs and they also showered her with TLC. My fur baby didn’t make it but the support and sympathy we received from the Cedars family was incredible. We have since obtained 3 more fur babies and they are also are cared for by the team at Cedars. We cannot thank them enough for being there for us when we need them!
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October 2024 by Wesley Capps
Desk Workers are very nice and helpful .and our Dog Pepper is taken very well during the days he’s there.
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October 2024 by Huh- NoWay
Wait times with an appointment is just horrible, they take your pet into the back do what needs done and brings it back. Any questions need to asked by a go between person who runs back and forth. If you want to see the vet and be with your dog they charge more for that. On the last visit I made an appointment with one of the vets, still didn't see the vet who "didn't have time to talk to me" and said they would call me at home later.
The girls at the payment desk think texting on their phone is more important than you are. I waited 10 minutes watching her text while she ignored me, and gave a sigh when she finally waited on me. The 2nd girl just sat there, I wasn't in her line I guess..
And as for the payment plan, that credit check that "won't appear on your credit report" does indeed show up. You pay a percentage of the bill and payments after that. If you add to that payment plan (another visit) you pay a percentage of the entire balance not just the fees your adding on. They no longer handle that and it is an outside company.
No thank you.
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October 2024 by Jesse Gilaxon
Cedar Animal Hospital is truly a great, compassionate veterinary Hospital. Over the years I have had 4 dogs that I have trusted with them and they have never disappointed me. They have helped me make tough choices while being very informed. They love my dogs and make me feel so calm.
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October 2024 by Brigitte Guillerme
Coco and Humphrey were well cared for during Storm Helene!!
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October 2024 by Samantha Neidlinger
The best vet around. I live in Hinseville but travel to Richmond Hill to use this vet. They do not take advantage of people or charge you for what you don't need.
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September 2024 by Tiffany Evans
They take good care of my babies! Love the friendly staff.
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September 2024 by Kathleen Smith
Very friendly staff and took care of my concerns with my pets.
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September 2024 by Forrest Heath
They make you feel like family I have been going to them a long time and I wouldn't go anywhere else I been to other vets but they are the best they treat my dogs so great
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September 2024 by Clara Fee
Not a great experience. I was signed up for a “kitten plan” without a discussion or consent on my part. I only found this information out at checkout. Furthermore, there were some “complimentary” services performed without my knowledge or consent; that would have cost extra without the aforementioned “kitten plan”. To top it off, my bill was not itemized in a manner that would have reflected the original costs without a plan I had no knowledge of. I ended up having to make the decision about said plan in a busy check out line and review the items at home.
I arrived early, as requested, because I was a new client. There more than enough time to have had a discussion about what financial options were available to me BEFORE I owed any money. Additionally, the doctor was “running behind”, leaving more than 30 minutes past my appointment time open for discussion as well.
In regards to the doctor being late for the appointment, there was no acknowledgment of this fact by the staff until I confirmed my appointment time a second time. I literally had no idea what was going on. I should have probably left then but my fur baby needed her first shots and I didn’t have the heart to keep her waiting any longer than necessary.
The staff was cordial but underwhelming, with more concern focused on each other than the pets or people in the waiting room. I will say no one was rude to me in the least.
Overall, I got the impression that this particular practice is more concerned with what can be charged on behalf of your pet rather than the care of your pet.
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September 2024 by Amy Torres
Everyone was so friendly and the care was top notch
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September 2024 by Classy Carey
Wouldn’t want to take my cats anywhere else. Thank you!
