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December 2023 by Jessica Wilson
Do not use. I have been trying to cancel since Sep of 2022. Went in person. They told me to call abc. Called abc they said they canceled my membership. They didn't. I have been trying to speak to someone since then but no one ever answers the phone. No one is ever there. Abc has now told me the only way to solve this is to get in touch with someone at the gym. Every time I call no one answers. I've been in person and no one is there.
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November 2023 by Tiffany Drago
My husband has been a member for almost 5 years and even though it's hard to get out of contract, he enjoys working out. He missed 2 weeks due to work and vacation.. came back to $500 worth of items gone out of his locker due to rule implemented while gone regarding no locks on locker. So as is, his lock was cut and all items moved to office along with 7 other people's items..1 box. My husband was only able to retrieve 1 pair of weight gloves.. all other itmes..tennis shoes, beats, water bottle and clothes GONE.After being a member for 5 years I would assume they have all his info.. phone, address and no one tried to contact him and they STOLE his items. SAD 24/7 just sad when he has given over $2000 just in fees.Do better!!!!
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November 2023 by M Santiago
I went from loving the gym to feeling completely let down. About 30% of the equipment is broken, none of it being fixed, in the 8 months that I've been a member, they replaced only one elliptical machine. Someone needs to manage the equipment replacement and repair for this company alot better.
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October 2023 by Jessie Lanier
Wish I could give 0.This gym is disgusting, broken equipment, and horrible owners.They lock you in contracts and don’t do anything to make their gyms better. Google or fb search them prior to joining, as it’s bad.I had their staff even talk about how bad they are.They need to follow Poolers lead. I feel bad for anyone who has to go here.????
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September 2023 by Alejandro “Bumper man” Suarez
Amazing home down get to work no bull let's pump iron gym
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June 2023 by Gerrick Smith
hate this place been trying to cancel my membership but can never reach the correct people. would leave zero stars if I could
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May 2023 by Unko Supe
I love this place. Real workout space and if u ever wanted to be alone, a 24 spot is the best place to go. The service when u call sucks because they will just take your number and say they will call you back and they rarely ever do. It’s extremely inconsiderate. But the gym itself, definitely 5 stars!!
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April 2023 by Christopher Cook
Would give them 0 stars but unfortunately the system will not allow.Complete waste of money, broken equipment and poor staff performance. Staff will say they will do one thing and will NOT follow through. Make sure you read the contract fine print or they will take your money and not talk to you. Go elsewhere to work out.
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April 2023 by tyler gibson
To start off with only 3 out of the 10 treadmills work and 0 out of the 4 elliptical machine's work. They have been broken for more than a year. If you need to talk to someone you can't there is never anyone there. I try to get a answer as to when these things will be fixed but you can't like I said no one works there. Onto of all that I try to cancel my membership and they can't do it for me I have to call a number that connects me to someone in Indiana that doesn't speak English. This person tells me that he will send me an e mail and I have to creat an account to be able to cancel. So I create an account and they are charging me 100 dollars to cancel and that they won't cancel my membership until this amount is paid . Just a bad experience all around Save yourself the headache and don't do it they don't care about there customers and won't care about you
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March 2023 by Mina Brock
The machine s are always broken, I think I will drive the 12 miles to planet fitness!
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January 2023 by Hector Melecio
No one is ever at the desk to help with issues. I always get a message service but never get called back with someone that can actually help.
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January 2023 by Morgan Boatman
This gym is AWFUL! Owners don’t care about it. Equipment is always broken, 2 of about 9 treadmills work. On cold days, there is no heat and it can be low 50’s in there. No one is ever working there so kids come in vaping in the middle of the gym. Couples coming out of the bathroom together. There was a huge wad of hair on the shower wall for nearly 6 months. I drive past this one to go to the one in pooler (different owners).
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August 2022 by michael t.
DO NOT JOIN THIS GYM. Joined this gym 5 years ago. Two year contract. Had shoulder surgery two years ago. Never missed a payment until the expiration on the credit card on file didn't allow them to charge me. In May I get a call from collections company. To protect my excellent credit rating I pay it and ask to cancel. They can't do it and tell me to call my local gym. Called, no answer. Went up there, nobody working. Called the company. No answer. Emailed asking to cancel. No return email. Fast forward to August. Collection company calls again. Tells me I never made a payment in May. That I need to show them proof. So when I go back through bank statements to locate the charge I will send it to them and the better business bureau.
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July 2022 by Alyssa Mann
Equipment is very old, broken, or torn. I’m military and tried cancelling and they still charged me despite me providing appropriate orders and documentation with no outstanding payments. The only reason why I signed up for this gym was to continue working with my personal trainer.
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April 2022 by Michael Allen
This place seems to check all the boxes. Friendly staff, good machines/ free weights (ample squat racks!) Glad to call it my new home away from home
