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February 2023 by M Henderson
As a customer this is one of the most responsive utility companies that I have ever seen. Both from the process to install our fiber internet, to this week's outage and repair, they have been outstanding every time. And the technician Blake who just recently came to the house continued that record of excellent service.
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November 2022 by Tom Witt
I would honestly be embarrassed if I worked for this company. I called Friday July 8th around 2pm to report my internet was in and out for the week and that it wasn’t coming back up. No problem I thought. Boy was I wrong. The technician they sent out arrived at our house at 4:58pm. No heads up call that he was on his way or anything after I was told by the technician they would give a call before arriving at our house.
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November 2021 by Greg Rosenthal
Ever poured frozen molasses out of a jar and was glad you had it? Service is OFF and ON, Off and On. We reboot it everyday. Often, we reboot it twice a day.
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November 2021 by N C Mobley
Professional staff, all of my needs were done in a timely manner.
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November 2021 by Virginia Montfort
Very kind and friendly service
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November 2021 by Havilyn Jones
Very friendly
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November 2018 by Donnie Chapman
I've got fiber optic cable which is suppose to be super fast , my Mbps is about 23 on average during the day and around 3 Mbps after 6pm and stays that way until morning time then it goes back up! This is called throttling CONTACT the F.C.C.what their doing is illegal! Google the website!
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November 2018 by Cheri Paradise
Every 6 months our wireless router goes down! It was just replaced in December and here it is in May and it doesn't work again! This is the 4th router!! What in the world???!!!
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November 2018 by Lakeshia Robinson
Public Service Telephone is Awesome
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November 2018 by james hampton
Absolutely terrible company! I give them a 1-star rating only because there isn't an option for negative stars! Overpriced. Slow connections. It was like pulling teeth to talk to anyone who worked there. Terrible customer service. Rude. Bad attitudes. The cheap modem would constantly need reprogramming. I would have to drive into town to have it looked at. I do network security for a living, so I need internet for work and for school. This company is the ONLY option in my area (Reynolds). I cancelled my service because I couldn't do business with these crooks any longer. I was deployed for long periods of time in the Air Force Reserves, and this company wouldn't cut me a break while I was gone. They would make me pay large connect fees when I got back home. Most every other company I deal with would cut me a break do to my military service. Not these people. I no longer have internet now and will make do without. I would rather drive to town and use wifi with my laptop if I have a project to work on, than to ever deal with this company again!
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November 2018 by Bob McLain
My Wife and I live in Waverly Hall Ga and for 2 years and 3 months we were on Direct TV internet. The speed was a little slow about 5 Mb per second and at night would be slower. The whole time we were with Direct our highest Gigs per month was 27 Gigs usage. We called Psdata they seemed to be very nice people and said that they could probably beat the speed and they did sometimes we would get about 14 Mbs per second Download.Well into about 2.5 weeks we had gone one 20 Gigs so we Upgraded to higher plan then there would be times mostly late night they would tell us 5 to 10 Gigs. They would always tell us that it was on our end. We had a Certified computer Tech make sure all our computers were Not using any data by themselves, then they told it was our Direct TV that might be using data during the night so we bought a New router and Direct TV never was connected to it. So on Friday 12/15/17 we were notified that we were about reach our limit my Wife raised our plan to 100 Gigs, this morning 12/20/17 we were notified we were about our limit, and that we had used over 35 Gigs in a 24 hour period remember for over 2 years our max we ever used was 27 Gigs with Direct TV. We are 69 and 70 years old we are Not gamers or do we Download movies. When I called their office today to see if they could check their Tower, I got the same response that we always get from them They will Always put the monkey right on You. I keep telling them that we had All our equipment checked out and there is No way we could be using this kind of data. we are not paying $170.00 a month and they want us to pay more. When we try to get them to check their equipment out They just want to argue and I said before just throw the monkey back in your court. I really wish the FCC would investigate this Company and their towers. I wish we had read the reviews about this Company before we signed a Contract with them. All You can do is Pray for People like this!!!
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November 2017 by G Andrews
Better than satellite internet!!!
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November 2017 by Tina Beeks
Friendly People
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November 2017 by Lisa Page
This is the worst service ever. My DSL internet goes down constantly. My fathers DSL service has been down for at least 4 months. They came out once to work on it, it worked for about 2 hours and went down again. It hasn't worked since. He has had service with them for about 50 years and they still won't fix his DSL. They will sign you up for a new contract anytime without you even knowing, until you get ready to cancel service. I just cancelled all of my PSTEL services. I can't see paying for their bad service any longer and I've had service with them for almost 30 years. They just don't care because they are the only game around the area. You are just stuck.
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November 2016 by Jamae
This company sucks big time! I paid $160+ in advance and It took me calling for 2 weeks to get an appointment for someone to come out to home. and when I had to cancel BEFORE they came out there telling me that they are going to keep $100 of my money! No services were ever rendered and I never agreed to for-fit any of my money if I needed to cancel before install. They always day "we will call you back and NEVER do!. Do not sign with them!
