My first visit to this dealer for service and I couldn't be happier. I made an appointment for service, arrived early and they took my truck right in. They have a comfortable lounge with complimentary coffee and I wasn't bothered by any salesman while waiting for my service to be completed.
August 2023
I bought a truck from them with lifetime oil changes. I went up there Tuesday and they refused to honor the agreement for the included oil changes. They were gonna charge me $85 dollars. I came back to Thomasville and they gave me an oil change for $43.Don't believe them when they give you a deal.just go to another dealership.
July 2023
The salesman would not let me test drive a vehicle without first going over the numbers. I have never had a dealership not let someone test drive the car to see if they even like that without giving all their personal information out. We have purchased many cars from Cassburch. But we will never again
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Cass Burch Chevrolet! You can expect prompt, friendly, courteous and competent service that keeps our customers consistently ranking Cass Burch Chevrolet as the Top Dealer in Quitman and beyond in customer satisfaction for Both SALES & SERVICE.
