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February 2024 by Ashton Cappel
This is THE best UPS store I’ve been to. The team working this afternoon was so kind and attentive!
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February 2024 by Ashley and Kim A
Very friendly staff. Prompt service. Welcomed with hello and big smiles. Thank you!
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February 2024 by Will
Beware of this location!!! I dropped off my cell phone return here worth $830.00. I had a prepaid QR code my carrier provided me that the clerk scanned, I handed him my phone and it was never seen again. I tracked the label and it said the package was never dropped off even though I handed it to him directly. I cannot file a claim myself because i’m not the purchaser of the label. I spoke with my carrier and they stated they’ve been hearing of many cases similar to mine. It’s a scam being done by associates to take your item and make it look like you never dropped it off. This will definitely be on their cameras if they have them. It has created a nightmare with billing issues for me with my carrier. I’m thinking I may need to file a police report at this point. If this happens to you make sure you have the phones IMEI number blacklisted immediately! I wish I could rate zero stars! Will never go to this location again!Update: I emailed the owner and received no response.. I’ve been ignored for more than 3 weeks now.
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December 2023 by Sherry Foster-Manser
I don't quite understand the rating for this UPS store. I have been to a lot in another state as well. I can honestly say this one is the best. They greet you as you walk in. They SEE you if there is a line. They help, answer questions and provide as much information as possible. They are courteous and friendly. Keep up the excellent work. So good to see this. Many business should adopt this
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December 2023 by Carolyn Dash
The young lady was sooo nice & professional. I never have any problems at this store
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December 2023 by Kim Sides
This is the BEST UPS store I have ever been to. They always greet their customers with a smile and are so helpful. Whoever manages this location is doing something right and should be proud of their employees! Excellent customer service!
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December 2023 by Burnett Hale
The young man that waited on me had 3 years experience. He was very polite, very courteous and knew his job. He made shipping my packages seemless.
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December 2023 by paulene grady
Professional Customer Service. Wait time is very short. Employees are very knowledgeable and always welcoming.
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September 2023 by Marie Smith
I did an Amazon return there this past Wednesday and Amazon says it hasn't been received by UPS. One of the employee had his pants sagging so low; I put my items, that they lost, on the scale and looked up to see obscene views.Go to another UPS.
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September 2023 by Kristie T.
ai absolutely LOVE this store and the employees! I have had a mailbox here since 2017 and everything has been nothing short of amazing! I am probably one lof the worst customers ever (I never have my mailbox key, I always have 50 packages to return, I have at least 100 packages delivered a month even though I am usually out of the state for 3 months, and I rarely pay on time lol! The staff has always been extremely patient with me. Even the newbies take note and know me at least by box number when I walk in. India really looks out for me and I appreciate all that she does.
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July 2023 by Leslie Ming
I love this location they have a new bright modern look! The staff is ALWAYS friendly and welcoming. They clearly communicate the cost of different options upfront. Thanks again for helping me with my project!!
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July 2023 by Lora Pace
This is by far the best place to do any kind of UPS business. EVERY time, yes I mean every, not most of the time but EVERY time I go there the customer service is the same. They greet you when you arrive which is not only welcoming but also a great security measure. They are friendly and professional. No only that, they are also great at multitasking making your wait almost nonexistent, all the while maintaining a professional, friendly attitude even to you walking out the door. Real Customer service is a given here when it seems most places it is a lost art.
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July 2023 by Samuel Abebe
I love this location, By far one of the best run UPS stores I've been in. Everyone here is super friendly, knowledgeable and efficient. The customer service is consistently on point and so is the speed, with lots of self help options like printing your own copies or getting receipts for packages dropped off.
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June 2023 by Bryan J.
Service was horrendous, cashier was rude and ghetto. I'll rather drive 40min to another UPS before I come here.
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May 2023 by Frog P.
I hate mailing stuff. This store does everything for you and happily. Just bring it in and give them an address, pay and go about your day. Friendly/happy employees seem to be rare these days but this location is always very friendly and helpful.
