-
February 2024 by Brian Long
So slooooooow. And they DO NOT care.
-
January 2024 by Magda T.
they have gone way down hill. staff is always changing. I have switched most of our household prescriptions to a different independent pharmacy but once in a while I have to get 1 medication here. They have told my pharmacist that I didn't have a prescription there but I did. I had to call them then they had to speak to the pharmacist in order to find it, keep in mind this was not a new but existing one with a refill. then we had our dr send over a prescription for the only one we need them to fill, confirming they had it said it would be ready in 1hr, still not ready the following morning. ended up taking almost 3 days to get them to fill it and this was for a heart medication.
-
January 2024 by nishi uppal
Called 3 times confirming prescription, reached to hear its not ready with wait time 1 hr when it was urgent. Not recommended for sooner or urgent orders.
-
December 2023 by Kimmie Theteacher
I'm always very pleased with the pharmacy at Publix! The pharmacist on staff took quality time with me to discuss my medication and even went to research information that he wasn't sure of. I highly recommended this pharmacy!
-
December 2023 by Suzanne Krause
Awful! Very unfriendly and unhelpful. They don't answer the phone.
-
December 2023 by Valerie Platt
Can not get any staff member to answer the phone. I went to the pharmacy to request refill of meds and the request was never completed. The staff is rude and does not comprehend what it takes to supply decent customer service
-
November 2023 by Summer Center
This use to be the best pharmacy. Idk what has happened. You cannot get anyone on the phone and when you do, they will put you on hold for 10+ mins. My doctor will call in a prescription and it’s the biggest hassle getting it filled by them. You have to follow up a million times.
-
May 2023 by Robert Anton
This is the 3rd time they messed up prescription and now I am waiting 20 minutes @ drive thru. I am next in line. The person in front has a problem with their prescription and I am asked to go inside. Uggh!!
-
February 2023 by R H
Clearly, there’s been a change of staff in the pharmacy at Publix lost Mountain. What went to being one of my best pharmacies to the worst overnight. This new staff clearly comes from an inner-city environment where customer service is not valued.. very rude!! I among others I’ve spoke to there while doing business will be changing pharmacies. Clearly management either refuses to take notice or doesn’t care as well.
-
February 2023 by Randy Hunt
Clearly, there’s been a change of staff in the pharmacy at Publix lost Mountain. What went to being one of my best pharmacies to the worst overnight. This new staff clearly comes from an inner-city environment where customer service is not valued.. very rude!! I among others I’ve spoke to there while doing business will be changing pharmacies. Clearly management either refuses to take notice or doesn’t care as well.
-
January 2023 by Jessica Zumbach
Pharmacy staff is very rude. They hate talking to people on the phone
-
December 2022 by Stacie Allen
The pharmacy is so rude and cold and can’t even give estimated time of refills
-
March 2022 by Tim Cheely
The pharmacy employees are rude and not very friendly. They are not part of the grocery store they are independent, figures!
-
January 2022 by Andrea Freeman
Rude pharmacy staff, not helpful at all!
-
December 2021 by Christine Harkreader
They are extremely slow.
