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October 2024 by VeltLo Holdings inc.
Always a great experience when dealing with Governor's Gun Club
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September 2024 by Mason g
They have issues with ricocheting bullets and haven't fixed it. Also broken glass were its been shoot.
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September 2024 by Brian Easterwood
Ryan and the rest of the staff were awesome. Took the time to mount and sight my new red dot and answered all of my questions. Looks like they have a nice selection and very competitive prices on firearms as well.
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July 2024 by J KASE
After calling multiple locations searching for a Kimber, these guys were the most helpful. A few gun stores I called, it felt as if I were educating them on what I was after. Prices aren't terrible either.
I've since ordered two guns from them. Pick up was fast & simple, everyone seemed helpful. So far, a positive experience.
Will have to toy with the membership aspect once I get more free time.
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July 2024 by Angelia Brinson
Associate Mark, fair knowledgeable and willing to help and educate. I'm just sorry he's part of their team of profiling something others.
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April 2024 by Andrew Burns
I don’t leave reviews often but felt I needed to. After reading previous reviews I was worried about the customer service, etc. this place was EXCELLENT. I went with a new gun, never having fired it, and never been to the range. Every single person was patient, helpful, kind, and just overall good humans. The facility is absolutely gorgeous and had an incredible time. I’ll definitely be back!
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April 2024 by Jason Wiltshire
Great customer service & the firing lanes are safe, spacious and clean!
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March 2024 by MD
2/10 location equipment is faulty and outdated
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March 2024 by Daniel Edwards
Mike, Mark, and David all helped me so well. Came in looking for Canik accessories and ended up in a good convo and insightful girearm advice. I recommend whether you are just shopping around or have questions, to come to the Governor's location in Hiram.
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March 2024 by Olivia Wiggins-Johnson
My husband and I came in to the Governors gun club And worked with the RSO’s. We had no intentions on making a purchase today , but with Mark, we felt comfortable and walked away happy and satisfied. Looking to bring the rest of my family in to work specifically with Mark in the future thank you guys so much for all of your help.
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March 2024 by Stephen Marshall
I really want to like this place because it's so close to home, but each trip there is more and more frustrating. Most of the lanes aren't working. One morning we had to switch lanes 3 times before we got one that worked, and it took 25 minutes, and they counted that time against our range time. I'm shocked at the increasing amount of bullets holes in the glass partitions that separate each lane. I was in a lane that had a bullet hole at my head level, meaning at one point some clown in the next lane discharged his firearm towards where someone else was standing! It clearly states no rapid fire but half the people in there unload like they are John Wick, and nobody says a word. The wait times to get a lane are astronomical, and checking out is a lesson in futility. Waited 30 minutes just to pay, while an employee fiddled with an AR behind the counter clearly ignoring the customers with cash in hand, and a manager walked around chatting to people acting completely oblivious to the crowds waiting to get in and out. We finally asked if he could help and he gave us an attitude. This place could be a gold mine if anyone who worked there actually cared.
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March 2024 by Erick Alvarez
Horrible customer service. Walked in and told us to watch the safety video and sign the waver took about 15 minutes then Todd/tom said sorry we stop taking people at 7 and it was 7:03.explained to him we had just watched the video and signed the waver on their very slow iPad and he just didn’t care. Maybe cause I’m a minority
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March 2024 by Adam L.
Overall not a great experience the equipment sucked and was not easy to understand as a first timer, had to ask three times for assistance due to the thing constantly needing like a manual restart. Even the guy said yeah this stuff is like 10 years old it's always a pain. Save yourself the trip and go somewhere else
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February 2024 by Christina Hammond
As a woman with no experience I was pleasantly surprised with the level of patience and support my small group recieved. Mark made the experience a lot less stressful and was there to help us at every step. I look forward to my return as I learn to handle firearms.
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January 2024 by Sydney Taaffe
Other reviews are true. Spent 20 minutes in line to be treated rudely just for not being a member. Steve had a rude tone and now I am no longer considering a membership.
