Worst customer service ever. They told my husband one thing over the phone, then change their story about what was required when I arrived at the bank. The teller lied to me telling me she was the manager, when that was not the case. Closing our account and never using them again!
April 2019
1 star is too many for this location. Terrible customer service. The whole bank is just awful.
December 2017
3 tellers not one would even look at me. One said shed be with me in a minute then continued to socialize with some woman while i waited. Kroger on mars hill and macland. Im closing all my accts there.
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.