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June 2024 by Heather Quade
They never answer the phone and are extremely understaffed. I waited 35 min to speak to someone and never once did they even ask if I had an appt. I walked out.
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April 2024 by N Gamble
Customer service these days has become deplorable. The tellers and managers are so uncaring at this location that it's sad. Wells Fargo, once a pillar is no longer. Don't open on Saturdays if you do not want to provide service.
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April 2024 by Andrea Kelly
I visited this branch today. I came across a young lady by the name of Erica. She holds one of the highest levels of customer service! Although I’m not a Wells Fargo member. After having this exceptional experience. I may consider!! Erica needs a raise!!
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March 2024 by Juan Hernandez
Good service, everything is good ,just the parking lot,is to small, specially for the seniors,hard to park.
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March 2024 by BJ Williams-EL
ATM is out of order
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February 2024 by Lauren Tippett
Our banker Jason was so helpful to me and my husband! He actually cared! Give that man a raise!
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January 2024 by Brittney Rigdon
Rudest ppl I’ve ever had to deal with. This is not the bank you want if you ever need to speak with someone quickly, bc when you finally do get through they will make sure to tell you what an inconvenience your call is.
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January 2024 by 조경훈
Good to see people in this branch are trying their best to be the worst Wells Fargo. I made my appointment at 4pm just to open the account, waited about an hour for it. I was very impressed when male staff was making stupid excuses passionately. Of course, he cannot apologize.
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December 2023 by Cara Sanderson
Received amazing customer service and all the other interactions I seen while in there did too! It was quite refreshing! Thank you! Friendly, helpful and efficient!
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August 2023 by Judith Bender
Long wait in line for one (1) cashier
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July 2023 by Samantha Ball
Literally the worst bank!
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July 2023 by Guy Fawkes
Ms. Gloria was an amazingly helpful banker in a stressful situation.
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May 2023 by Larry Zehfuss
Very friendly and efficient tellers. I had a great experience this morning.
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December 2022 by Lindsay E.
Every single time I go in this location for the simplest things, the staff literally try everything they can to push me to the app or say they can't help me. It took my mom over 2.5 hours to open an account with them.
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November 2022 by Erica Usher
1) If you're thinking of banking here, simply look at the reviews. Despite their abominal reviews, they change nothing. So expect 1 star service.2) Customer service is the worst! Not only does it take 30+ minutes to get someone on the phone at the 800 number, going in the bank is even worse.3) My daughter is recently engaged to a gentleman who lives in another state. He is a current customer at Wells Fargo. They went to the bank to open a joint checking account to use for the wedding. Wells Fargo would not accommodate them. Said they had to have an appointment, said they could not wait in case someone else did not show up for their appointment. The manager said they only allow 3 appointments for the entire Saturday banking hours, and they are booked for the next two Saturdays. Circling back to customer service: if there is obviously such a need of in person banking that they book out two full weeks, should they do something to ease customer access? The answer is a resounding NO, because they do not care about their customers or the service they provide.
